FAQs • Dublin • CivicEngage

▼
Animal Control

1. Do I need a license for my cat or dog?

Cat licensing is not mandatory, however, every person owning or having custody of any dog four months of age or older must license the dog within 15 days of acquisition or 15 days after the license becomes due. Proof of a state-approved rabies vaccination is needed to obtain a license.

Discounted licensing fees are offered for sterilized dogs with a copy of a sterility certificate signed by a veterinarian licensed to practice in the state. Senior citizen discount fees are offered with proof of dog’s sterility certificate and a copy of any document showing the birth date of the person (i.e., driver’s license, state ID, or birth certificate). Only one senior citizen license discount allowed per household.

A no charge license is provided for guide dogs with proof of certification. All licenses must be renewed annually.

▼
Building & Safety

Show All Answers

1. When do I not need a building permit?

Permits are not required for the following:

Fences below eight feet in height, although Planning Division approval is always required before construction.
Retaining walls that are not more than three feet in height, measured from the top of the footing to the top of the wall, unless supporting a surcharge or ground slope of 5%. Please note: The presence of a building / structure within five feet or existence of a geogrid is a surcharge.
One-story detached accessory buildings with no electrical or plumbing installed, provided the floor area does not exceed 120 square feet, that are less than eight feet in total height and do not block any windows of the dwelling; zoning clearance is required before construction.
Awnings over doors and windows, in residential construction, which are entirely supported by the building and do not project more than 54 inches.
Raised wood decks, which are less than 30 inches above the ground at all points
Painting, papering, carpets, and similar finish work.

For a complete list, please see our Work Exempt from a Building Permit handout.

Building Permits

2. When do I need a building permit?

A permit is required for most construction and/or repair projects, including electrical, plumbing, and mechanical work.

Permits are necessary for, but not limited to, residential and business additions, alterations, patios, decks, garden and retaining walls, swimming pools, spas, hot tubs, air conditioners (adding or replacing), and all electrical and plumbing installations, including lawn sprinklers, water heaters, and gas lines. Also, retaining walls that are more than three feet in height, measured from the top of the footing to the top of the wall, unless supporting a surcharge or ground slope of 5%. Please note the presence of a structure within five feet or geogrid or is a surcharge.

Building Permits

3. How do I schedule an inspection?

You may schedule an inspection online through Citizen Services until 5:00 a.m. (the morning of the requested inspection) or by phone at (925) 833-6620 until 4:45 p.m. the business day before the requested inspection. All inspection requests received after 5:00 a.m. can be performed the following business day. You may request either a morning or afternoon inspection. Morning inspections are performed between 8:00 a.m. and 12:00 p.m., while afternoon inspections are performed between 11:00 a.m. and 3:30 p.m.

To speak with an inspector, you may call the morning of the inspection between 7:15 a.m. and 8:00 a.m. Please note, we cannot give out exact inspection times due to unexpected issues that may arise in the field. We will do our best to accommodate each applicant’s needs.

4. Can I call and get a specific time for my morning or afternoon inspection?: Inspectors do not give out specific times for inspections. However, you may call between 7:15 a.m. and 8:00 a.m. and speak with your inspector to see if he/she can give you a closer window of time after the inspection lists are put in order on each inspector’s list.

5. Why do I need a permit?: Permits are required to ensure health and safety through adequate inspections of structures used and/or occupied by you, your family, and the general public.

6. Who can take out permits for work at a residence?: Property owners may obtain permits for any work performed. Licensed contractors may also obtain permits for the specific work allowed by their license.

7. How do I obtain a building permit?

Building permits can be applied for electronically. All over-the-counter type permits can be handled through e-mail. E-mail Based Residential Permits.

Larger projects are eligible to be processed through the City’s eprocess360 system.

Website Electronic Submittal Procedure - e360

Plan Submittal Application Procedure - e360

Projects with small scopes of work are considered "over the counter." For example, a Water Heater, Furnace, or Roof replacement are permits that are issued at the counter with little paperwork and no plan review required. These permits normally take about 15 minutes in order to fill out the application and obtain the permit.

For work involving new construction or remodeling, several items are required to be submitted for plan checking. Items that may be required, but not limited to, may be: Plot Plan, Floor Plan, Framing Details, Electrical, Plumbing, Mechanical plans, Soils reports, etc. Please visit our handouts link to obtain the "Plan Submittal Checklist” for your project type, which lists all submittal documents for your project.

A plan review fee is required at the time of submittal. The amount of time that it takes for your application to be approved depends on the complexity of the project. Minor items are typically handled over the counter or in one business day; other small projects such as small retaining walls or simple patio covers may take one to two weeks. However, room additions and new buildings normally take 15 business days for review.

Please contact Building at (925) 833-6620 for questions on how to process your project electronically.

8. What items need to be submitted for a spa permit?: For a portable package spa, the plot plan must show the location of the dwelling, the spa, the equipment, and the setbacks from the property line and dwelling to these items. The plot plan should also provide the electrical requirements of your spa; size and type of conduit; size and type of wire; location of the disconnect; size and location of the main electrical panel; and location of any electrical or plumbing within 25 feet of the proposed spa. If the panel is less than 200 amps, electrical load calculations will be required. You may wish to review the Swimming Pool, Hot Tubs, and Spas handout listing all requirements and safety barriers required for you spa.
Swimming Pool, Hot Tubs, and Spas

9. How high does a fence have to be around a pool or spa?: The fence must be non-climbable and a minimum of five feet high, measured from the outside, with self-closing and self-latching gates. The dwelling may be used as part of the fence requirement, but swimming pool alarms will be required. Please refer to the Swimming Pool, Hot Tubs, and Spas handout for specific barrier information.
Swimming Pool, Hot Tubs, and Spas

10. Does a portable (self-contained) spa need a permit?: Yes. You may wish to obtain the Swimming Pool, Hot Tubs, and Spas handout listing all requirements and safety barriers required for your spa.
Swimming Pool, Hot Tubs, and Spas

11. How deep does a gas line have to be buried?: A gas line must be buried 18 inches deep for plastic gas pipe or 12 inches deep for factory-coated iron pipe. The depth is the same for gas lines under concrete. A permit is required for this work.

12. How deep does an electric line need to be buried?: Electrical lines must be buried 18 inches deep for plastic electrical conduit or 12 inches deep for rigid metal conduit. The conduit may have as little as four inches of earth coverage when placed under four inches of concrete. A permit is required for this work.

13. Is a permit required for a block retaining wall?

In most cases, yes. Please refer to the following links for more details.

Residential Retaining Wall

Building Permits

14. Do I need a permit for lawn sprinklers?: Yes, a plumbing permit is required for the backflow device.

15. Is a permit required for replacement of a water heater?

Yes. This permit is issued over the counter and normally takes about 15 minutes to issue. The permit can also be applied through e-mail; see Question 7, above.

Please note, if the water heater is located in the garage, it must be a minimum of 18 inches above the garage floor. All water heaters must be strapped to the adjacent wall, to protect against earthquake damage to water pipes and gas lines. Please contact Building and Safety at (925) 833-6620 to obtain the Water Heater Installation handout for more information.

Residential Water Heater - Permit and Inspections

E-mail Based Residential Permits

16. Is a permit required to replace a garbage disposal or dishwasher?

A permit is needed only if the plumbing or wiring is to be altered. Please see link below for instruction on applying online.

E-mail Based Residential Permits

17. Is a permit required to replace a shower pan, bathtub, or the tile surrounds?

Yes, a repair work permit is required. Please see link below for instructions on applying online.

E-mail Based Residential Permits

18. Is a permit required to install a freestanding fireplace or fireplace insert?: Yes, a mechanical permit is required, and in most cases, this may be done over the counter. Please note, however, the City of Dublin does not allow wood-burning fireplaces to be installed unless they are EPA-certified units. Refer to Dublin Municipal Code 7.32.270 for specific information.

19. Do I have to be present during the inspection?: If the work is on the interior of the building, someone over the age of 21 must be on site to allow the inspector access to the area of work. On work that is completely on the exterior of the building, you may leave instructions for the inspector to enter the yard without you being home. Please note that the inspector will not enter a yard or building with unattended animals or unsupervised, minor children.

20. What type of information do I need to submit for residential remodels and additions?: Please refer to the Single Family Dwelling Additions / Alterations handout for specific information requested from the Building and Safety Division and Planning Division. We recommend that applicants also review the building, electrical, mechanical, and plumbing ordinances available at the front counter. These ordinances contain specific building code information that has been amended to accommodate the City of Dublin's needs.
Single Family Dwelling Additions / Alterations

21. How long does it take for the plan review for additions?: The review time for plans is approximately 10 business days from the date of submittal. Every effort will be made to review the plans earlier if the workload allows. The same time is allotted for subsequent resubmittals (i.e., second or third submittals). Please contact Building at (925) 833-6620 for specific plan review time based on your project scope of work.

22. Do I need to submit energy calculations for a residential addition?: Yes, all new residential construction must meet the mandatory measures regulated by the Energy Efficiency Standards. Refer to the Energy Conservation Requirements for Owner Designed Residential Additions/Alterations handout and forms for specific information.
Residential Additions & Alterations handout

23. What type of foundation can I use for my addition?: The proposed foundation system shall be similar to the existing structure (i.e., pier and grade beam with pier and grade beam; T-footing with T-footing, etc.). If a different system is proposed (such as existing pier and grade beam with new concrete slab), a current soils report prepared by a Geotechnical Engineer will be required. Based on the report’s recommendation, this will determine if the proposed foundation design will be compatible with the existing system.

24. What codes are the City of Dublin using?: Find out which codes the City of Dublin is using.
Currently Used Codes

25. How many inspections do I need for my re-roof permit?: This depends on the materials being used for the job. Complete the Re-Roofing Questionnaire and submit it along with the re-roofing permit application at the front counter of the Building and Safety office.

26. Do you have any type of expedition process for my plan check?

The City offers over-the-counter (OTC) plan reviews for limited residential projects such as single-story additions less than 500 square feet; remodels with minimum structural changes; garage conversions to living space; and accessory structures such as sheds, arbors, patio enclosures, etc.

Small commercial projects such as minor tenant improvements (with no structural, mechanical, or electrical improvements) or equipment/fixture replacements can also be viewed over the counter. Appointments are offered on Tuesdays and Thursdays, 9:30 a.m. to 11:30 a.m., and reviewed in half-hour increments per division/department. Refer to the handout OTC Residential Reviews Handout for limits on review time; specific design criteria and limitations of work; and contact information.

27. Is a resubmittal given the same turnaround time of three weeks as a first-time submittal?: This depends on the type of project submitted and the corrections required in the application drawings. The internal goal date is three days for small projects, such as a residential patio cover, to as many as 15 days for a new commercial building.

28. Can I get two inspections for the same job in the same day?: If, at the time of the first inspection set up for the day, the inspector deems it necessary or can accommodate an additional inspection in their schedule, then they can arrange a second inspection for the same day. However, two inspections are never set up at the same time initially.

29. If I do the work myself, why can't my valuation be lower than if I hired a contractor?: The City has minimum charges for different types of work. For the homeowner doing their own work, the City uses a minimum valuation matrix. The fees charged are based on the cost of providing services.

30. Is it better for the owner or the contractor to pull permits?: If an owner pulls the permit, they take on more responsibility regarding workers compensation issues, whereas, if the contractor pulls the permit, then the contractor is the responsible party. However, the owner may incur a charge from the contractor for obtaining the permit.

31. Can I pay for my business license when I pay for my permit and use one check?: You can use one check to pay for the business license as well as permit fees. However, you still need to take care of the form paperwork with the Community Development Department.

32. Do I need to submit structural calculations for a residential addition?: Structural calculations largely depend on the type of construction method being used. If the building design consists of wood frame construction and follows the conventional light-frame prescriptive standards as regulated by the California Residential Code, then calculations would not be required. However, if the structure has unusual design features and does not follow the light-frame construction methods, then calculations prepared by a State of California licensed Engineer or architect will be required.

33. Can I pay for my permit with a credit card?: Yes, the City accepts Visa, MasterCard, American Express, and Discover Card.

34. Does the City offer any evening inspections?: The City of Dublin offers inspections on Tuesday evenings between the hours of 4:00 p.m. to 7:00 p.m. These inspections are for residential homeowners in need of an inspection for re-roof, water heaters, gas lines, accessory structures, additions, HVAC, and miscellaneous residential repair work. Please contact Building and Safety at (925) 833-6620 to schedule an appointment. You must call the day prior to your requested inspection date, before 3:00 p.m., for a next-day inspection.

▼
Business Licenses

Show All Answers

1. Do I need a City of Dublin business license?: Persons doing business in the City of Dublin are required to have an active business license. This includes business administered out of a home, commercial space and non-Dublin businesses that provide services, deliver goods for a fee, or sub-contracts in Dublin. A business license must be obtained within 30 days of conducting business in the City of Dublin.
Business License Application Forms

2. Do I need a business license for renting out residential rental property in Dublin?: Owners of residential rental property in Dublin are required to have a business license, even if renting to family members or if the rent does not cover owner expenses.

3. How long does it take to get a business license?: It takes approximately eight weeks to process a business license application for a business located in the City of Dublin. Outside of Dublin businesses are approved the same day. Once approved, a business license certificate will be mailed to the mailing address provided.

4. How do I apply for a business license?

Complete your business license application online by going to the City of Dublin Business License Application Forms web page and select the application type that describes your business.

A completed business license application form and payment can also be submitted to the Community Development Department (CDD) by mail at City of Dublin, Attn: CDD, 100 Civic Plaza, Dublin, CA 94568.

For questions about business license applications email BLapps@dublin.ca.gov or by phone at (925) 833-6610.

Business License Application Forms

5. How do I renew my business license?: The City of Dublin business license year is October-September. Renewal invoices are mailed prior to October of each year. Most renewal invoices can be paid online. If this option is available for your business license type, instructions will be included on your renewal invoice. Renewal invoices may also be paid by mail or in person. Acceptable payments in person are cash, check or credit card. Checks should be made payable to City of Dublin. Renewals are to be paid no later than October 30. Renewals paid after October 30 are subject to a delinquent fee, plus penalty fees. For more information, see Business License Fees or contact the City of Dublin Finance Department at (925) 833-6640.

6. How much does a business license cost?: See Business License Fees or contact the Community Development Department at 925-833-6610.

7. Can I use my Dublin business license to do business in another city?: Your Dublin business license is for business operations in the City of Dublin. If you plan to do business in another city, contact that city for licensing requirements.

8. How can I find out if a business has a current Dublin business license?

To find out if a business has an active business license in the City of Dublin, contact the Community Development Department by email at businesslicensehelp@dublin.ca.gov or by phone at (925) 833-6610.

9. Can I obtain a listing of businesses in Dublin?: The Dublin Chamber of Commerce has a listing of businesses in Dublin available for public review. In addition, a business license listing can be requested from the Community Development Department at (925) 833-6610 or by email at businesslicensehelp@dublin.ca.gov and provided by the next business day. If requesting a paper copy of the business license list, see Master Fee Schedule under photocopies for the corresponding fee. This listing can be sorted by either business name or street location and contains the business name, address, contact person, and phone number. In accordance with state law, the City is not authorized to give out certain information about a business, such as a state and federal tax identification number.

10. Do I need to notify the City if I make changes to my business?

You will need to contact the City of Dublin if your business has the following changes: 1. your business moves to another location in Dublin and/or there is a change of ownership in Dublin, you must submit a new business license application form, along with proof of new ownership (if applicable); 2. your business relocated outside of Dublin, submit an Outside City business license application; 3. your business name changes, submit a new business license application; and 4. you are no longer conducting business in Dublin, send or email a letter to close out your business license.

Contact the City of Dublin Community Development Department if you have any questions by phone at (925) 833-6610 or email at businesslicensehelp@dublin.ca.gov.

11. Can I get a duplicate copy of my current business license certificate?: A print out of your current business license certificate is available. See Business License Fees for pricing information. You may obtain an email copy of your business license certificate for free by email. Contact the City of Dublin Community Development Department if you have any questions by phone at (925) 833-6610 or email at businesslicensehelp@dublin.ca.gov.

12. If I have a county business license, do I need a Dublin business license?: A county business license allows a business to operate in the unincorporated areas of the county and is not valid for business operations conducted within the City of Dublin. To operate business in Dublin, a City of Dublin business license is required.
Business License Application Forms

13. Are there other agencies I need to contact prior to opening my business?: You must also comply with any and all regulations that pertain to your business (i.e. zoning, health, safety). The business license is a registration of your business in Dublin. You may need to contact other agencies prior to the opening of your business.

14. Do I need a Peddlers Permit?: If you are going from place to place or house to house conducting business or selling product, register with the Dublin Police Department for a Peddler's Permit and obtain a business license.

▼
City Clerk

Show All Answers

1. When does the City Council meet?: The City Council meets on the first and third Tuesday of each month, unless a special meeting is called by City Council. View the meeting calendar online.

2. When will the City Council agenda be ready?: Agendas are posted by the end of the day on the Friday before each City Council meeting. View the Council agendas and minutes.

3. How can I watch a City Council meeting?: The public can attend City Council meetings in person and they are livestreamed and available at www.tv28live.org for viewing and also broadcast live on Comcast T.V. channel 28 beginning at 7:00 p.m. Meetings are also available on City’s website: View live or archived City Council meetings

4. Where can I find City Council meeting minutes?: City Council meeting minutes are available on our Council agendas and minutes page.

5. What Commissions and Committees does the City have? How do I become a member of a Commission or Committee?

All of the City's Commissions and Committees are listed on our website on the Boards and Commissions page along with information about how to apply. Community residents interested in serving on a commission or committee may obtain an application online during the recruitment period.

View current vacancies and more information about how to apply.

6. Where can I find the Municipal Code?: The Municipal Code is a published compilation of City laws and their revisions organized according to subject matter (arranged by title, chapter, and section). The Municipal Code is updated periodically as new ordinances are adopted by the City Council.

7. Where do I register to vote?: You can register to vote on the State of California's website.

8. Where can I find more information about the Public Records Act?: The Public Records Act is codified in Government Code Section 720.000 et. seq. (formerly 6250 et.seq.). The entire Government Code is available online. To submit a request to access any of the City's public records, please submit a request at this link via our NextRequest Portal.

9. Where can I get a birth or death certificate or a marriage license?: Birth, death, and marriage certificates and marriage licenses are issued by Alameda County. Please contact the Alameda County Clerk Recorder's office by calling 510-272-6362 or see their website for more information about obtaining a certificate.

10. What Council District do I live in?: Enter your address in the Searchable Map to find what district you live in.

▼
City Clerk - Elections

Show All Answers

1. When am I eligible to vote?

You are eligible if you meet all of the following requirements:

A U.S. citizen
At least 18 years of age by Election Day
A resident of California
Registered at least 15 days before the election, or complete the Same-Day Voter Registration process and request your ballot in person at the Alameda County Elections office or polling location.
Not in prison or on parole for the conviction of a felony
Not currently judged mentally incompetent by a court of law

2. How can I register to vote?

You can register online on the Secretary of State's website. You can also fill out the short Registration by Mail form. Sign the form and mail it. It's pre-addressed, and no stamp is required. Voter registration forms are available at the Registrar of Voters Office located in the Alameda County Courthouse: 1225 Fallon Street, Room G-1 Oakland, CA 94612 Forms are also available at all offices of the Department of Motor Vehicles, all city clerks offices, public libraries, and post offices. You may also call the Registrar of Voters at (510) 267-8683 or the Secretary of State at (800) 345-VOTE and request a registration form to be mailed to you.

Check if you are registered to vote and if so, in what county.

If you are 16 or 17 years old, you can use this online registration application to pre-register to vote.

For more information on registering to vote you may want to visit the Secretary of State's Frequently Asked Questions.

3. When is the deadline for registering to vote in California?

You can register at any time, but be sure to do it at least 15 days before the first election in which you want to vote.

If you are registering or re-registering less than 15 days before an election you will need to complete the Same-Day Voter Registration process and request your ballot in person at the Alameda County Elections office or polling location.

4. Does it cost to register to vote?: No. Registration is free.

5. Am I registered to vote once I fill out and mail the registration form?

Check if you are registered to vote and if so, in what county.

Call the Alameda County Registrar of Voters Office at (510) 272-6973 and ask if you are registered. You can't be sure you are registered until you receive a voter notification card from the County and sometimes their may be delays in receiving your notification. That's why it is a good idea to save the form's stub as a receipt. Call the ROV if the notification card does not arrive within three weeks.

6. Do I ever have to re-register to vote?: You only need to re-register if you move, change your name, or want to change your political party.

7. Can my voter registration be cancelled because I fail to vote?: No.

8. Can I register for someone else?: You can only register for yourself. However, you may help others fill out a form, but they must sign the form.

9. What is a sample ballot?: Before each election, each registered voter receives a packet of information including a sample ballot which is a replica of the ballot the voter will see at the polls. It also gives the time and date of the election, and location of the polling place, and contains an application to vote by mail. The sample ballot is prepared and distributed by the election officials in each of California's 58 counties. Candidates for nonpartisan office can pay to have a statement included in the sample ballot.

10. What if I do not receive a sample ballot?: If it doesn't arrive two weeks before the election, call and request it from the Registrar of Voters Office at (510) 272-6973.

11. What is a ballot pamphlet?: It is a booklet prepared by the California Secretary of State and mailed to every household with at least one registered voter. It describes every statewide measure on the ballot, with arguments for and against each one, and includes an impartial analysis of the costs and benefits of each measure.

12. Where will I vote?

Poll locations, or Accessible Voting Locations, may change from one election to another. You may also find your polling place on the Registrar of Voters website or by calling the City Clerk's Office at (925) 833-6650.
Vote By Mail Drop Box. All voters will received a vote by mail ballot. Drop your ballot off at a 24-Hour Drop Box. There are two in the City of Dublin, one at Civic Center, 100 Civic Plaza, and the other at The Wave, 4201 Central Pkwy.

13. Where do I return a Vote by Mail ballot?

You can return it to the Alameda County Registrar of Voters Drop-Off Mailbox located in front of Dublin City Hall, 100 Civic Plaza, Dublin, CA 94568.

It can also be mailed to the Registrar of Voters or delivered in person to any polling place in your county no later than 8:00 PM on election day. If illness or a physical disability prevents you from returning your ballot in person, you may designate a close relative to return the ballot to the polling place.

The Registrar of Voters Office is located in the Alameda County Courthouse at:
1225 Fallon Street, Room G-1
Oakland, CA 94612

14. Do I need identification when I go to vote?: No. You will just be asked to state your name and address and sign the roster of voters.

15. What if I make a mistake on my ballot?: You may request another ballot.

16. What types of elections are there?

There are three basic types:

Primary
General
Local

In addition, special elections can be called, which are limited to one specific purpose (e.g., filling a vacancy). The City of Dublin conducts a general election.

17. How can I find answers to other election-related questions?

For more information on registering to vote you may want to visit the Secretary of State's Frequently Asked Questions.

Contact the Registrar of Voters Office at (510) 272-6973.

18. What Council District do I live in?: Enter your address in the Searchable Map to find what district you live in.

▼
City Government

Show All Answers

1. Where is the nearest Social Security Administration office?: The nearest Social Security Administration office is located at:
24301 Southland Dr., Suite 500
Hayward, CA 94545
The office is open Monday to Friday, from 9:00 AM to 4:30 PM. For additional information, call (800) 772-1213 or TTY (800) 325-0778. You may also visit their website.

2. Where do I go for small claims or Traffic Court?: Call the Gale-Schenone Hall of Justice general information line at (925) 227-6700. The courthouse is located at:
5672 Stoneridge Dr.
Pleasanton, CA 94588

3. I'm getting married. Where do I get a marriage license?: Call the Alameda County Clerk Recorder's Office at (888) 280-7708 or (510) 272-6377. The recorder's office is located at:
1106 Madison St., Room 1106
Oakland, CA 94607

4. I'm a new Dublin resident. How can I obtain information about the City?: Information regarding the City of Dublin can be obtained on this website or by calling the City offices at (925) 833-6600.
Additional information may be obtained from the Dublin Chamber of Commerce website or by calling their office at (925) 828-6200.

5. Who are the Mayor and City Council members of Dublin?: See the Mayor and City Council webpage.

6. How do I get to City Hall?

City Hall is located at:
100 Civic Plaza
Dublin, CA 94568.

Office hours are 8:00 am to 5:00 pm, Monday through Friday.

View a map / directions to the Dublin Civic Center and Public Library.

7. When does the City Council meet?: The City Council meets at 7:00 pm on the first and third Tuesday of every month.

8. What is the population of Dublin?: The total population of Dublin is estimated at 64,577 (California Department of Finance, as of January 1, 2019). For additional demographic information, contact the Association of Bay Area Governments (ABAG) or the State Department of Finance.

9. What are the bus routes used by Wheels (Livermore Amador Valley Transit)?: Transit information and bus schedules can be viewed on their website or obtained by calling (925) 455-7555.

10. How can I obtain a videotaped copy of the City Council meeting?: You may contact CTV Channel 30 at (925) 462-3030.

11. How can I find out the property owner of a certain property in Dublin?: Contact the Alameda County Assessor's Office at (510) 272-3836.

12. Who are the Dublin Unified School District board members?: See the Dublin Unified School District website, or call their administrative offices at (925) 828-2551.

13. How do I contact Animal Control for the City of Dublin?: The City of Dublin contracts with Alameda County Sheriff's Department for animal control services. Call the Animal Control offices at (925) 803-7040 after 11:30 am.

14. Who do I call if I have a problem with rats, flies, and other pests which can cause disease?: Call Alameda County Vector Control at (510) 567-6800.

15. How can I get on the mailing list to receive City Council, Planning Commission, or any other commission agendas?: For City Council agendas call the City Clerks Office at (925) 833-6650. You may also download the current agenda here.
For Planning Commission agendas, contact the Planning Division at (925) 833-6610. For Parks & Community Services Commission and/or Heritage and Cultural Arts Commission agendas, please contact the Parks & Community Services Department at (925) 833-6645.

16. How do I report an issue with City Services?: Call the City offices general information line at (925) 833-6600 or contact them via email.

17. Where can I obtain a schedule of City meetings?: You can access a list of meeting dates and times on the City Council webpage.
You may view the calendar on this website to find out the date of the next City Council meeting. You may also call the City Clerk's Office at (925) 833-6650.

18. How can I get a copy of a birth or death certificate or a marriage license?: Call the Alameda County Clerk Recorder's Office at (510) 272-6362 or visit their website.

▼
Code Enforcement

Show All Answers

1. Which City Ordinances apply to property use and maintenance?

The Dublin Zoning Ordinance and the Property Maintenance Ordinance apply to property use and maintenance.

The Dublin Zoning Ordinance addresses a wide range of topics related to the permissible use of private property, including: permitted and conditional land uses within established zoning districts, business signs, vehicle and RV parking and storage, residential yard and building setbacks, building and fence heights, home businesses (a.k.a. Home Occupations) and accessory storage sheds or other structures in yards.

The Property Maintenance Ordinance addresses nuisance type issues that are visible from a public street and have usually gone on for some time such as: failure to dispose of trash in a timely manner, household items stored outdoors, garbage and debris accumulation, hazardous and/or unsightly conditions on private property, including unkempt properties.

You can discuss these Ordinances further with a Code Enforcement Officer at (925) 833-6610.

2. Who do I call when I feel someone is in violation of the Ordinance?: For a list of agencies/departments to call for different violations, please visit the Complaints & Contacts webpage.

3. How tall can a fence, wall, or hedge be on my residential property?

Height limits are as follows:

Front yard: Four feet
Side yard: Six feet
Street side yard: Six feet
Rear yard: Six feet
Traffic visibility area: Two feet, six inches

Residential Fence, Wall and hedge Regulations

4. Can I build a fence higher than six feet?: Yes. A side yard, street side yard, or back yard fence or wall located in a Residential district may be extended an additional two feet (eight feet total height) through the use of a framed wooden lattice capable of admitting not less than 50% light.

5. What is a traffic visibility area?: The traffic visibility area is the area on a corner lot formed by measuring 30 feet from the intersection of two street-side lot lines and connecting the two points.
For more details or a diagram, please contact the Planner on duty in the Planning Division at (925) 833-6610.

6. What types of fences are prohibited?

The following fences are prohibited in the City of Dublin:

Barbed wire
Electrified
Razor wire fences
Chain-link fences in most areas

Call the Planning Division at (925) 833-6610 for more information on chain linked fences.

7. What are the property line setbacks for an accessory structure?

Please refer to Zoning Ordinance Section 8.040.020 or contact the Planning Division at (925) 833-6610 for clarification.

Please contact the Planning Division prior to constructing an accessory structure.

Residential Accessory Structures Brochure

8. Does an accessory structure require a building permit?: To find out if your proposed accessory structure requires a Building Permit please contact the Building & Safety Division at (925) 833-6620 or visit the Building & Safety Building Permit webpage.

9. Can I keep my inoperable vehicle in my driveway?: No. The City prohibits the parking of non-operational and/or unregistered vehicles in public view.

10. Can I park a vehicle registered with the Department of Motor Vehicles as non-operational in public view?: No. Vehicles registered with the Department of Motor Vehicles as non-operational are not considered to be registered vehicles for the purpose of the City ordinance and may not be parked in public view.

11. Where can I park my recreational vehicle (RV)?: Please refer to Zoning Ordinance Section 8.76.070 (14) or contact the Planner on duty in the Planning Division at (925) 833-6610 for more details.
Residential RV Parking

12. Can I repair vehicles in my driveway?: No. No vehicles shall be parked in the front yard, side yard, or driveway for the purpose of repair, dismantling, or painting. Repair shall mean brake repair, engine or transmission repair or replacement, the replacement of parts under the hood of a vehicle (with exception of fluids, batteries, and filters) and the replacement of parts under the vehicles.
Residential Auto Repair Regulations Brochure

13. Can I have a home occupation?: Yes. Home Occupations are permitted in conjunction with a City of Dublin Business License provided that the business is compatible with, and does not change the character of the surrounding residential area. The business must not generate more traffic, noise, odors, visual impact, or storage of materials than would normally be expected in a Residential district. For more information as to what type of Home Occupations are allowed, please refer to Zoning Ordinance Section 8.64.040 or contact the Planning Division at (925) 833-6610.
Home Occupation Regulations Brochure

14. Do I need a business license even if my business is not located in Dublin? How do I get one?: All entities and persons doing business in the City of Dublin (including subcontractors) are required to have a current City of Dublin Business License. This includes home-based businesses, as well as those in commercial areas. It also includes non-Dublin businesses that come in to Dublin to provide services or deliver goods for a fee.
Business Licenses must be obtained within 30 days of the starting date of your business. Business License Application Forms

15. Can I park my company vehicle in a residential district?: Yes. Only one company vehicle, which includes a truck, van, or automobile may be parked in a Residential district, provided that the vehicle is three-quarters of a ton or less.

16. Can I park my commercial vehicle in a residential district?: Commercial vehicles may only be parked in a Residential district (on or off the street) for a period no more than two hours in a 24-hour period; except for the purpose of loading or unloading property, or in connection with the performance of a service to or on property in the immediate vicinity.

17. Where can I store my Amador Valley Industries (AVI) solid waste containers?: All residential collection containers must be removed the day after collection so as not to be visible from the public street, except for such containers stored in side yards.

18. Does the City have a Heritage Tree Ordinance?: Yes. The Ordinance prohibits removing any of the following trees without a permit from any property within the City of Dublin: any oak, bay, cypress, maple, redwood, buckeye, or sycamore tree having a trunk or main stem of 24 inches or more in diameter, measured at four feet, six inches above natural grade.
It is also prohibited to remove any tree that has been preserved as part of a Development Agreement, Zoning Permit, Use Permit, Site Development Review, Subdivision Map, or planted as a replacement for an unlawfully removed tree.
Heritage Tree Ordinance Brochure

19. How can I obtain a tree removal permit application?: Tree removal permit applications can be obtained from the Community Development Department. For more information, call the Planning Division at (925) 833-6610.

20. Can I have a garage / yard sale?: Yes. The temporary sale of used household or personal articles held on the sellers own residential premises is permitted so long as such sales are limited to two days per event and are not conducted on the same lot more than four times within a calendar year.

21. How many dogs / cats can I have?: Without the issuance of an Animal Fanciers Permit, the City of Dublin only permits the keeping of no more than two dogs or two cats in any Residential district. To find out how to apply for an Animal Fanciers Permit, please call Alameda County Animal Control at (925) 803-7042.

22. Can I have an auto shade structure in my driveway?: No accessory structure, with the exception of an approved entry feature, shall be located in the front yard, the area between the front yard and the residence, or within the portion of the side yard or a street-side yard that projects in front of the residence.

23. What is a Code Violation?: For information regarding violations, please visit the Code Violation webpage.

24. What can I do about the tree branch hanging over my neighbor's fence?: Unfortunately this is a civil issue. Please visit the Dublin Library and review the book "Neighbor Law." This book, which can be located in the Reference Section of the Library, is a good source of information that can assist and guide residents in how to address civil matters such as this.

25. As a Business Owner in Dublin, do I need a special permit to display promotional advertisement such as a sign or balloon?: Yes. The display of promotional banners, flags, balloon, searchlights, or similar advertising devices are regulated by the Zoning Ordinance (Ch. 8.84) and require the issuance of a Temporary Promotional Permit. For more information on requirements or how to apply for a Temporary Promotional Permit, please contact the Planning Division at (925) 833-6610. Applications are typically approved over the counter on the same day that the application is received.
Temporary Promotional Sign Regulations

26. Can I raise chickens or other livestock in my backyard?: The keeping of livestock (including "poultry") in any Residential district within the City of Dublin is regulated by the Alameda County Animal Control. An Animal Fanciers Permit would be required for anyone wanting to keep livestock. For additional information regarding an Animal Fanciers Permit, please contact Alameda County Animal Control at (925) 803-7042.

27. Who do I call when I feel someone is in violation of the Ordinance?

Call the Planning Division at (925) 833-6610 and ask to speak to the Code Enforcement Officer.

When you call to file a complaint, be prepared to give the address of the property and the problem and/or condition that exists. Once a complaint is received, a site visit of the property will be conducted, usually within a week. If any violations exist, the owner and/or tenant of the property will be contacted and compliance will be requested. If required, a letter is sent to the property owner/tenant stating the nature of the violation, the specific ordinance section, and requesting compliance within a certain time period.

The amount of time that the owner/tenant is given to correct the violation depends on the type and severity of the violation. A follow-up visit to the site will be made to determine compliance or correction of the violation. Additional actions will be taken for continual non-compliance such as issuing written warning notices, holding a public hearing, and issuing a citation to appear in court.

28. Who do I contact if I have observed Graffiti in my neighborhood?: If you have been the victim of graffiti vandalism, you may report the incident to Dublin Police Services by calling (925) 462-1212. After the vandalism report has been taken, please remove the graffiti at your earliest convenience. If you are not the victim, please report the incident to the Community Development Department at (925) 833-6610. A Code Enforcement Staff member will respond, document the incident, and request that the graffiti be removed by the property owner in a timely manner.

29. Is my report of a violation anonymous?: California Government Code Section 6254 provides that records of investigation of complaints are not public records. Therefore, investigations of complaints will be kept confidential and information will not be disclosed except as required by a court order.
For more information, visit the Filing A Complaint webpage.

30. What common types of violations are enforced?: For more information regarding common types of violations, please visit the Common Types of Violations webpage.

31. How do I report a Code violation?: For information regarding reporting a Code violation, please visit the Filing A Complaint webpage.

32. How is Code compliance achieved?: For information regarding Code compliance, please visit the How Compliance is Achieved webpage.

▼
Disaster Preparedness

Show All Answers

1. Will anyone tell me to stay in my home or leave the area?: Yes, local government officials will provide instructions on the radio and television. Listen to their advice and follow their instructions.
If local government officials advise evacuating the area, the Red Cross will open shelters in locations that will be safe. Be careful not to confuse an evacuation shelter with a room in a home or building that is selected to seal up and use to shelter-in-place.

2. What are the important points to remember in case we are told to "shelter-in-place?": You should be in a place that will afford you protection from a contaminant in the air. Instructions on how to shelter-in-place are provided on the Red Cross website.
Please do not confuse the recommendation to have at least three days worth of disaster supplies on hand with the amount of time that you may be asked to shelter-in-place. We always recommend having at least three days worth of supplies in case stores are closed and roads are impossible due to a disaster like a flood or winter storm.

3. Does the Red Cross recommend stocking duct tape and plastic sheeting?: Yes. These materials have always been recommended to have as part of a Disasters Supplies Kit. They may be needed if the public is advised by local authorities to shelter-in-place.

4. I'm confused about this duct tape and plastic sheeting recommendation. Am I supposed to seal my whole house and do it now? How much do I need? Is plastic really going to stop a chemical agent?

The recommendation to shelter-in-place using duct tape and plastic sheeting will be provided by local government officials only when an emergency occurs. The Red Cross recommends that people have these supplies on hand in case they are needed.

You would seal only one room when advised to do so, and do it only when instructed - not in advance. It is likely that one roll of duct tape will be adequate. Plastic sheeting of durable thickness (thicker than food wrap) is recommended for covering vents and other openings to the outside - not the entire room. It is intended to provide a barrier to air flow.

While we can not guarantee that plastic sheeting over air vents will stop all biological, chemical, or radiological agents, it will add to the barrier of protection for your safety.

5. Do I need a safe room? What is a safe room?

A safe room, as defined by the Federal Emergency Management Agency (FEMA), is a room - preferably below ground - in which people can take shelter from a tornado.

If such a room is below ground, it may not be the safest choice if told to stay at home and shelter-in-place during a weapons of mass destruction event due to the possibility that some contaminants may seep into rooms below ground level. For this reason, the Red Cross recommends and endorses having a safe room in areas where tornadoes are a threat.

However, do not confuse a safe room used for protection from windstorms with a room selected for shelter-in-place. They are technically different, although they serve a similar purpose. If a safe room for windstorms is above ground level and has no windows, it can also be an ideal location in which to shelter-in-place.

6. How much time do I have to get to my designated room to shelter-in-place once I hear of an attack?: The situation will vary, depending on the nature of the event. It is best to take immediate protective action as soon as you think there is a local emergency, or if you hear on the radio or television that you need to shelter-in-place.

7. Do I need to put towels under my door? Should they be wet?: Wet towels under a door are used in cases when you are in a room from which you can not escape and a fire is on the other side. That is not the same thing as what needs to be done when you shelter-in-place. See the instructions on shelter-in-place on the Red Cross website.

8. If I seal off my rooms and vents, how will I breathe? How long should I anticipate being in the room in which I am sheltering-in-place?: Instructions to shelter-in-place are usually provided for a matter of hours, not weeks. There is little danger that the room in which you are taking shelter will run out of oxygen and you will suffocate.

9. Is the bathroom a good room in which to shelter-in-place?: A bathroom may be a good choice for the room in which to shelter-in-place as long as it does not have windows (or few windows) and you can block openings (such as vents) to the outside.

10. How many disaster supplies kits should I have?: We recommend that you stock a complete kit to meet the needs of everyone in your home, and have it packed and ready to take with you in case you are advised to evacuate your home. You should also have a small disaster supplies kit in each vehicle you have, as well as supplies at your workplace. Sometimes it is easier to create one kit for each person in your home, so that the container is smaller and easier to carry. The amount of contents remains the same, in total, for everyone in your home.

11. What about my pets? How much should I add to my disaster supplies kit for them?: Store enough supplies for your pet's needs for at least three days, including food, water, and related items such as kitty litter.

12. What's the difference between an "all hazards" disaster supplies kit and a WMD disaster supplies kit?: There is no difference between these kits, except that certain manufacturers may apply different labels to them. A recommended list of disaster supplies can be found on the Red Cross website.

13. Do you recommend that people have a gas mask?: No. The most current advice provided by the Centers for Disease Control is that gas masks are not recommended for the general public. They need to be fitted carefully for each face, and there are different kinds of masks for different types of agents. Having or using a gas mask may offer a false sense of security.

14. Does the Red Cross recommend that people stock up on certain antibiotics?

No. An antibiotic is a chemical that is used after exposure to a disease-causing organism. Health professionals are reluctant to or will not prescribe antibiotics before exposure (prophylactic treatment) because that further increases the problem of mutations of organisms to be resistant to antibiotics.

If an organism develops resistance to common antibiotics, then more powerful antibiotics may have to be used instead. More powerful antibiotics often have serious side-effects, sometimes worse than the actual disease. In addition:

Antibiotics are specific as to the type of organism they work for. You don't know which one to take until you know what you have been exposed to. Usually the lay-public can not tell what one has been exposed to. A doctor has to determine that, usually through tests.

Most antibiotics have a limited shelf-life, and some require refrigeration and/or special storage.

Antibiotics are not useful for virus-caused illnesses. Viruses are different types of organisms and are not affected by antibiotics.

The Red Cross only recommends that people have antibiotics on hand that their physician has prescribed for specific conditions. Further, the person receiving the antibiotics should get advice from the physician or a licensed pharmacist as how to store and maintain antibiotics, as well as how to use them.

15. Should I stock up on potassium iodide (KI?)

Potassium iodide has been shown to provide some limited help in preventing the body from absorbing certain types of radioactive particles, which could inhibit metabolism through action of the thyroid gland.

The Centers for Disease Control does not recommend that individuals stock up or take potassium iodide in advance of an attack. This is because potassium iodide is only useful for certain types of radioactivity, and can also be harmful if used improperly, or given to children or people with chronic or undiagnosed thyroid disease.

Consult your physician if you have questions about this chemical.

16. Do I need to evacuate my home?: Only if local government officials advise to do so. Some times, it may be safer to stay at home and shelter-in-place.

17. Tell me more about the personal communications plan that you recommend?: The greatest cause of anxiety when disaster happens is not knowing how the people you care about are doing. It is important to list all telephone numbers as well as email addresses for everyone that you will need to notify in an emergency.
Also, designate someone who lives out of town to be the central contact, in case those you care about are in different places when disaster strikes.

18. How do I know which radio station to listen to get information?: These days, all radio stations are required to carry emergency alert messages when local officials issue them. For continuous updates, select a radio station that you know carries regular and live news broadcasts, rather than taped interviews.

19. If I live in a high-rise, do I respond the same way as if I lived in a home?: Listen to the advice of local government officials. If advised to shelter-in-place, select an interior room on the floor that you are on in which to take refuge. If advised to evacuate, follow the advice of local government officials or building management.

20. How can schools prepare for the unexpected?: The American Red Cross has produced the Facing Fear: Helping Young People Deal With Terrorism and Tragic Events curriculum that is available online. These lessons and activities will help educators deal with student's concerns, as well as practice drills on "reverse evacuation" if required.
We do not have information on how schools, colleges, or universities can develop disaster plans. Please consult the school board or local emergency management agency.

21. What should you do if you hear about an emergency and your children are in school?: Schools should have an emergency plan - check with your children's school now to find out what the plan is. If an emergency happens while children are in school, often the school will hold children until the area is safe and parents or a designated adult can pick them up.
Parents should not drive to school to pick up children unless advised to do so; driving on the roadways may put you into harm's way.

22. How do I find out what kind of plan my place of employment has?: Ask your supervisor or facilities manager. If your employer does not have a plan, suggest that they read the Emergency Management Guide for Business and Industry (A5025) which is available for downloading from the Red Cross website for more information.

23. Should I take a disaster supplies kit to work with me?: It is a good idea to have essential disaster supplies in all places where you spend significant amounts of time.

24. Isn’t preparing for an unspecified emergency a waste of time? Do you think the government is helping or hurting the American people with these types of messages?: Any type of disaster can happen any time, such as an earthquake, fire, flood, or tornado. We think it is important to be prepared for any event, regardless of the cause.
While issuing these types of messages may cause some people to be concerned or anxious, we think that disaster preparedness actions as recommended by the Red Cross and government agencies are helpful.

25. How can we handle fears and concerns of children?: The American Red Cross has resources available that can help children deal with terrorism and tragic events. See the lessons and activities to prepare your home and family for an emergency situation.

26. How do I stay calm?: Develop a plan on how to respond with your family, including loved ones who will be concerned about you but who do not live with you. Include an emergency communications plan. If a disaster happens, follow your plan. Knowing that you know what to do and doing it is the best way to remain calm.

27. Do I stay low to the ground during a chemical attack?: Follow the advice that local government officials will provide on the radio and television. The response will vary, depending on the chemical in question.

28. Tell me about smallpox, ricin, and other specific biological or chemical hazards.: Please refer to the Center for Disease Control and Prevention and the Health and Human Services Office for specific information.

29. What is a dirty bomb, and what is the radius of the effects of a dirty bomb?: According to Federal Emergency Management Agency (FEMA), a dirty bomb is a radiological weapon which combines conventional explosives and radioactive material.
This bomb is designed to scatter dangerous and sub-lethal amounts of radioactive material over a general area. There is no way to estimate in advance the area that will be affected by such a bomb.

30. What's the difference between a chemical and biological threat?: One type of threat is caused by a chemical agent and the other is caused by an organism, like virus or bacteria, which can make you sick. Exposure to certain chemicals and biological agents can cause death.
It is likely you will know very quickly if there is a chemical agent attack, but you may not know that there has been a biological attack immediately. Either way, the protective actions remain the same: go indoors for safety, and listen to local television and radio for advice on what to do.

31. What about decontamination if you think you've been exposed?

If there has been an actual or suspected exposure to a chemical or radiological agent, local government officials will set up screening and decontamination locations. This is a place where you will be screened for any agent you may have been exposed to.

If contamination is determined, you will be escorted through a decontamination process. You will then be given some form of identifier that indicated you are now free of contamination. Do not return to a contaminated area until it is determined safe by authorities, because you may have to go through the decontamination process again.

If you have further questions about decontamination procedures, please contact your local emergency management agency or local fire department.

32. During a biological threat, should I fill up the bathtub with water?: We recommend that you have your disaster supplies kit fully stocked, including at least three gallons of water per person in your household. It is alright to fill the bathtub with water if you select the bathroom as the room in which to shelter-in-place. Then you can use that water for bathing (not for drinking).

33. What if I come in contact with a chemical or biological agent? Can I go in the room selected to shelter-in-place with the rest of my family?: If you come into contact with a chemical or biological agent, get immediate medical attention. Avoid exposing others to the potential hazard.

34. What do I do if I suspect an attack?: Call local law enforcement authorities or 9-1-1 Emergency Dispatch immediately to report it.

35. Do I need to buy a generator?: Unlike a severe storm, it is not likely that an attack using a chemical or biological agent will cause power disruption, so you will not likely need a generator.

36. What will trigger a move to the severe level in the homeland security system?: A credible threat with information about an impending attack or an actual attack will trigger it.

37. What if I'm in a mall or store during an attack - where do I need to go?: Find a place where you can listen to a local radio or television station. Follow the advice of local government officials. If you are advised to shelter-in-place, follow the instructions on the Red Cross shelter-in-place directions as if you were at a business.
If you are advised to evacuate, follow instructions provided on the radio or television.

38. What if I'm in my car? Is there anything I can do?: If local officials are advising to shelter-in-place Follow the instructions on the Red Cross shelter-in-place directions for what to do if you are in a vehicle. If you are advised to evacuate, follow instructions provided on the radio.

39. If I hear of an attack, what are the most important things I need to do in the first three or five minutes?: As every situation is different, requiring different actions depending on the problem, we advise that you should put your personal disaster plan into action. Listen to directions of local officials on radio and television and follow their advice.
It is always a good idea to get your Disaster Supplies Kit, move to the room you selected in which to shelter-in-place, and listen to local television and radio for more directions there.

▼
District-Based Elections

Show All Answers

1. What are district elections?

Under a district-based elections system, the City will be divided into equally populated districts. A candidate must reside within an election district and is elected only by voters living within that same election district. District elections will replace the current system of at-large citywide elections in which voters can vote for all City Councilmembers. The switch to district-based elections is a process that many cities in California are undergoing to meet the standards of the California Voting Rights Act (CVRA) of 2001. The CVRA gave more robust legal backing to minority groups in California who have expressed that "at-large" elections have diluted their voting rights.

In the City of Dublin, the City Council is reponsible for approving the final map of district boundaries.

2. Why does the district formation process matter to me?

Districting determines which neighborhoods and communities are grouped into a district for purposes of electing City Councilmembers. The City Council will seek input in selecting the district map. You have an opportunity to share with the City Council how you think district boundaries should be drawn to best represent your community.

You can e-mail the City at: dublindistricts@dublin.ca.gov or call 925-574-4875 to find out more about how the process works.

3. How can I get involved?

The City of Dublin will be holding a series of Public Hearings and Community Workshops to receive public input on where district lines should be drawn. You can also submit public comments, including suggested draft maps, by e-mailing dublindistricts@dublin.ca.gov or calling 925-574-4875.

2022 Public Hearings

Tuesday, April 19

Tuesday, May 17

Tuesday, June 21

Tuesday, July 19

Public Hearings are at 7:00 p.m.

2022 Community Workshops

Thursday, April 28 - Virtual

Wednesday, May 4 - In-person

Community Workshops are at 6:00 p.m. and will be held via Zoom.

For logistics, visit Dublin.ca.gov/DublinDistricts.

▼
Dublin Poet Laureate

Show All Answers

1. What is a poet laureate?

A poet laureate is an honorary title, originating from the ancient Greeks' practice of crowning their artists and athletes with laurels. Poet laureate programs vary by locale, with poets serving a tradition of advancing the knowledge and enjoyment of literary arts through public readings, education, and community events. The position of poet laureate began in the middle ages in England, when Ben Jonson received that honor in 1616. Remarkably, California had the first poet laureate in the United States, honoring Ina Donna Coolbrith in 1915 through 1928. Currently, 40 states have state poets laureate. The United States adopted the idea of a national poet laureate in 1937, officially called "Consultant in Poetry to the Library of Congress," then to "Poet Laureate Consultant in Poetry" in 1986. In fall 2008, Northern California poet Kay Ryan succeeded Charles Simic as the 16th U.S. poet laureate. California, and the greater Bay Area in particular, has had rapidly growing laureate programs. The nine-county area has more than half of the state's local (county, district, or city) poets laureate. In 2001, Governor Gray Davis created the official position for the State of California, with a specific term, clear public responsibilities, and stipend. Juan Felipe Herrera is the current State of California poet laureate. The City of Dublin currently does not have a poet laureate.

The City of Dublin's current poet laureate is James Morehead.

▼
Finance & Administrative Services

Show All Answers

1. How do I receive payment from the City for services rendered?: Generally, each City expenditure must be approved by the City Council. Anyone wishing payment from the City must first submit an invoice or a request for payment to the Administrative Services Department. City staff verifies that payment is due and then prepares a list of checks to be issued. This list is known as the warrant register and must be approved by the City Council at a scheduled City Council meeting before any check can actually be issued.

This process can be time consuming, but it ensures accuracy and accountability. Anyone submitting a valid request for payment to the City will typically receive payment within 3-5 weeks from the time the request for payment or invoice is submitted.

2. When does the City Council adopt its yearly budget?: The City operates on a fiscal year from July 1 through June 30. The City Council reviews the budget in public budget study sessions held during the month of June, and adopts the budget by June 30 of each year after a public hearing has been held.

3. How do I file a claim for monetary damages against the City of Dublin?: Claim forms are available at City Hall on the second floor, located at 100 Civic Plaza. A claim form can be requested by telephone by calling (925) 833-6650. Claim forms must be filed with the City within six months from the date of the incident.

4. What happens to the claim after it is filed?: The claim is forwarded to the City's claim adjuster for handling. The adjuster will contact the claimant to discuss the claim and determine damages. The adjuster then reports to the City if the claim should be accepted or denied.

▼
Fire Services

Show All Answers

1. How often should I test my smoke detector?: Smoke detectors should be tested at a minimum every six months.

2. What do I need to know about the fire sprinklers in my home?: View our Residential Fire Sprinkler News handout.

3. Where can I find information concerning Dublin's Fire Code?: The City of Dublin has adopted the 2012 International Fire Code (2013 California Fire Code). It is located in the Dublin Municipal Code - Chapter 5.08.

4. I am interested in learning more about your safety tips.

View some of the Alameda County Fire Department's safety tips and safety course information:

Community Response Team Training Information

Swimming Pool Safety and Drowning Prevention Tips

Tips for Riding in a Bus or Car, or Walking to School

5. How can I apply for a fireworks booth?: To have a Fireworks Booth in Dublin you must be a non-profit organization based out of Dublin and have been an organization for a minimum of one (1) year. Fireworks Booth application packets will be mailed out to all previous applicants in March of each year. Please contact the Fire Prevention office at 925-833-6606 if you would like to have a packet mailed to you.

6. When can I use my Safe and Sane Fireworks?

Safe and Sane Fireworks can be used by Dublin residents on their private property anytime during the sales period. (Beginning at noon on June 28 to noon on July 5.) If a property is covered by a Homeowners Association, residents should check to see if the Association will allow fireworks.

Safe and Sane Fireworks are NOT to be used at City parks, facilities, schools, businesses, or multi-family complexes (such as apartment, condominium, or townhome neighborhoods).

Safe and Sane Firework Usage

▼
History of Dublin

Show All Answers

1. Crossroads of the Bay Area: The City of Dublin has long been known as a crossroads of the San Francisco Bay Area. Dublin is located at the crossroads to two major highways: Interstate 580 and Interstate 680. However, the significance as a crossroads dates back hundreds of years, even to times when Native American trading trails crossed here. The significance of crossroads grew over time to include Spanish explorers; early Mexican and mission trails; gold rush travelers; early ranchers and farmers; stagecoaches; freight wagons; and later bicycles, cars, trucks, and motorcycles. With Dublin at the center, important road connections led north to Martinez and Contra Costa County; south to San Jose and Santa Clara County; east to Stockton and the East Coast; and west to Hayward, Oakland, and San Francisco. Through the years, Dublin has seen Native American hunters and traders, migrating families looking for new homes, gold seekers, farmers, ranchers, military convoys on the way to war, and many, many cars on their commute.

2. The First Settlers

The earliest residents of Dublin were Native Americans. Archaeological evidence suggests that Native Americans lived here for tens of thousands of years. They are undoubtedly the first residents and the residents who lived here longest. Their beliefs say they were here at the dawn of time.

Estimates suggest there were between 200 to 400 Native Americans living in the Amador Valley before the 1700s. Dublin-area Native American tribes spoke Chochenyo Ohlone and Bay Miwok. Specifically, the Seunen, Ssouyen, and Pelnen tribes lived in parts of what is now Dublin. Each tribe had a population varying from two hundred to four hundred people. Villages could be found along local streams or along the large marsh that then stretched from Dublin and Pleasanton. The plentiful wildlife, water and easy passage to the San Francisco Bay Area, the Central Valley, and the Santa Clara Valley resulted in a rich mixture of interacting and interconnected but separate communities.

3. Spanish Explorers, Missionaries, and Mexican Rancheros

The Native American situation changed dramatically after the Spanish began exploring and then colonizing the San Francisco Bay Area. Spanish explorer Pedro Fages and his party traveled through Dublin in 1772 as they traveled south from the San Francisco Bay near Martinez through the San Ramon and Amador Valleys and into Santa Clara Valley. From then through the early 1800s, Spanish and then Mexican soldiers, missionaries, and ranch hands periodically ventured into the Valleys. With the establishment and development of Mission San Jose (founded 1797), Native Americans were forced from their villages to live and work at the mission. Many died from illness, overwork, or malnutrition. The mission used the Dublin area to pasture their herds.

In the early 1800s, more Mexican-Californians moved into the Dublin, Pleasanton, and Livermore area. Jose Maria Amador started ranching in the area around 1825. He was one of the largest landowners in the Dublin area when he acquired 17,600-acre Rancho San Ramon land grant in 1835.

The year 1846 was a landmark year with the first large movement of United States immigrants coming to the area. Among others, the Murray, Fallon, Harland, and Donner families left the U.S., intending to travel by wagon train and horse to Mexican-California. However, when they arrived, the United States had invaded and annexed California during the Mexican American War (1846-1848). Among the immigrants in 1846 were Michael Murray and Jeremiah and Eleanor Fallon. Later they would later settle in the Dublin area and participate in the area’s development.

4. Gold Rush Adventurers and Early Farmers: Gold was discovered in the California in January 1849 and the first huge influx of gold seekers arrived in 1849. Some of them would eventually settle in Dublin. Jose Maria Amador, Michael Murray, and Jeremiah Fallon would take advantage of being in California to be among the first gold seekers in the Sierra Nevada. Murray and Fallon found enough gold to each buy several hundred acres from Amador. James Witt Dougherty arrived in California later and accumulated enough wealth to buy thousands of acres from Amador.

5. More Farmers, the Lincoln Highway, and Bootleggers

After the creation of Alameda County in 1853, a slow, growing number of immigrants to the area bought small farms or set up a few small businesses in Dublin. In fact, the eastern portion of the County was named Murray Township after Michael Murray. They and the other residents founded a school, church, a few small hotels, and a general store at the crossroads. Later, small groups of settlers or workers coming to the area reflected the general nationalities of immigrants coming to California and to America in the 1800s. Those immigrants included people from Mexico, Ireland, China, Canada, Denmark, Portugal, and Germany. Native Americans continued to live and work in the area.

Faster development took place in Livermore and Pleasanton after the late 1860s with the arrival of the transcontinental railroad. Dublin continued to be a hub for local freight, mainly agricultural products and cattle going to in Hayward, Oakland, and San Francisco.

The advent of the automobile and truck started to change the area in the early 1900s. More and more commercial and agricultural traffic used the crossroads and early highways to move people and products. By 1919, the Stockton-Hayward road became part of the Lincoln Highway. This was a grand plan to connect San Francisco and New York for motor traffic. As traffic grew, Dublin was often referenced in local newspapers as the location of gruesome car and truck accidents that happened along the highway. The highways also provided a convenient method for transporting illegal alcoholic beverages from, or to, the San Francisco Bay Area during Prohibition (1920-1933).

6. World War II: The First Big Expansion: Throughout the late 1800s and the early 1900s, Dublin’s total population hovered around 200-250. People lived on small- or medium-sized farms and only a few lived and worked at the crossroads. This changed during World War II. The U.S. Navy, as part of its huge expansion in the San Francisco Bay Area, bought nearly five square miles of land just east of the crossroads. Between 1942 and 1944, the Navy built three bases which eventually housed about 90,000 sailors and Marines. Known collectively as Fleet City, they consisted of Camp Parks, Camp Shoemaker, and Shoemaker Naval Hospital. By the end of the war, over 350,000 personnel had worked, trained, or been housed at the bases. After the war, the U.S. government closed the bases and began selling the buildings and property. The first large purchaser was Alameda County, which repurposed the old Navy brig (prison) to become the Santa Rita Jail.

7. Making Suburbia

Throughout the 1950s, there was little private development in the area. One important local improvement came when Highway 50 was expanded from a two-lane road to a four-lane highway in 1953. The U.S. Air Force took over the old Navy base and operated Parks Air Force base until 1959. Tens of thousands of young men went through basic training there or passed through on their way to or from Air Force service.

By the early 1960s, two real estate developers sought to recreate their success in Southern California by building in Alameda and Contra Costa Counties. They chose the Dublin area for a huge suburban housing development. The Volk-McLain company’s success led other developers to purchase and build near Dublin. Dublin went from a few hundred residents to several thousand residents in the period from 1960 to 1965. More commercial and residential development took advantage of the creation of a new, more substantial crossroads with the completion of the multi-lane freeways, Interstate 580 and 680, in the late 1960s.

8. Local Control, Incorporation, and The New History

As the population increased, so, too, did the need for local infrastructure, especially schools. The Murray School District (founded 1866) provided the one-, then two-room, school the community needed through the early 1960s. It then struggled to provide facilities and programs to the rapidly expanding community. Many schools were built, opened, and sometimes closed through the 1980s. In response to community needs, the Dublin Unified School District was formed in 1988.

Dublin remained an unincorporated area of Alameda County until 1982. Starting in the late 1960s, residents became increasingly unhappy with the lack of infrastructure and control over their community’s growth and safety. The Valley Community Services District, now known as the Dublin San Ramon Services District, provided sewer, recreation, and fire services, but it had limited taxing resources and no control over land use. After two previous efforts, the community voted in 1981 to incorporate as a city. The City of Dublin came into existence on February 1, 1982. Since then, Dublin’s growth continued. From an initial city population in 1981 of nearly 14,000, Dublin had grown to over 65,000 by 2020.

9. The Future?: The City of Dublin, still located at the crossroads of the Tri-Valley (Amador, San Ramon, and Livermore Valleys), will continue to play an important role in the history of its residents and the local area.

▼
Housing

Show All Answers

1. What help is there for those at risk of losing their home?: The Alameda County Housing Secure program prevents displacement in Alameda County by providing free legal services and emergency financial assistance to low-income tenants and homeowners. Contact Alameda Housing Secure at (510) 437-1554 and see ac-housingsecure.org for more information.

2. Who can assist me with my tenant rights?

ECHO Housing (ECHO) provides information to tenants on their housing rights and responsibilities. ECHO has trained mediators to assist in resolving housing disputes through conciliation and mediation. Contact ECHO Housing at (855) ASK-ECHO for more information.

For reference, see CALIFORNIA TENANTS A guide to Residential Tenants' and Landlords' Rights and Responsibilities.

3. How do I find senior housing in the City of Dublin?

The City of Dublin has three affordable senior housing communities:

Carlow Court at Emerald Vista; contact the leasing office at (925) 361-0733.
Pine and Cedar Groves at Dublin Ranch; contact the leasing office at (925) 560-0965.
Wicklow Square Senior Housing; contact the leasing office at (925) 556-9424.

For more information regarding these senior housing communities and others in nearby cities, see the Affordable Rental Housing Guide.

Senior Assisted Living community:

Elegance at Dublin; contact the community for more information at (925) 257-4402.

4. What help is there if I am homeless or couch surfing?: If you are homeless or At-Risk of being homeless Alameda County Coordinated Entry can help. Call 211 and get referred to homelessness prevention services. For more information, see the program flyer.

5. What housing programs does the City of Dublin have?

The City of Dublin has below market rate rental and homeownership opportunities. The City also offers a First Time Homebuyer Loan Program to assist with down payment and closing costs when purchasing a home in the City of Dublin. To find out more about each respective program, see the City of Dublin Housing web page.

6. Does the City of Dublin offer down payment assistance?: The City of Dublin offers first time home buyers down payment and closing cost assistance on homes purchased in Dublin. The First Time Homebuyer Loan Program is a 30-year loan term with deferred payments. The interest rate is 3.5% simple interest. The loan program offers up to $40,000 in assistance.

7. How can I get a grant or low interest loan to make home repairs or accessibility accommodations?

The City of Dublin collaborates with Alameda County’s Healthy Homes Department to offer home repair and accessibility accommodation grants and rehabilitation loans through the Fix Your Home program. Grants and loans are available to eligible low-income households. For more information, contact Alameda County at (510) 567-8280 or visit www.achhd.org. In addition, the City of Dublin has a Home Rehabilitation Program. It provides grants of up to $5,000 to assist qualifying low-income households to maintain their homes in a safe, livable condition and to improve the exterior appearance of the home. See the program flyer.

Alameda County offers the Renew Alameda County program to low-income homeowners including multigenerational families, seniors and those with disabilities to access affordable, low-interest deferred payment loans for home improvement projects that maintain safe housing, increase accessibility, and ultimately prevent displacement. For more information, call (510) 803-3388 or visit www.renewac.org.

8. Who do I contact about the Section 8 Housing Choice Voucher Program?: The Section 8 Housing Choice Voucher Program is administered by the Housing Authority of Alameda County (HACA). To apply for a voucher or to get information regarding your existing voucher, contact HACA at (510) 538-8876 or visit www.haca.net.
HACA Website.

9. How can I get a copy of the City of Dublin Housing Element?: The Housing Element is a component of the City’s General Plan, a comprehensive, long-term plan for the physical development of the City. The Housing Element addresses the existing and projected housing needs for all economic segments of the community, and is the only component of the General Plan that is subject to State review and certification. The City’s Housing Element was last updated in 2014 for the 2015 to 2023 planning period.

▼
Human Resources

Show All Answers

1. Where do I get a typing certificate?: You can contact a local temporary agency. They will give you a typing test and issue a certificate with the words per minute you typed and the errors. We recommend you keep the original typing certificate and submit a copy with your application.

2. How do I find out what jobs are open with the City of Dublin?: View our Current Opportunities page, visit governmentjobs.com, contact the City of Dublin at (925) 833-6605, or visit the Office of Human Resources at 100 Civic Plaza, on the second floor of City Hall.
Current Opportunities

3. How do I apply for a job with the City of Dublin?: The City of Dublin only accepts applications for open positions listed in our online job directory. Please follow the directions carefully on the job announcement, which can also be obtained by contacting the City of Dublin at (925) 833-6605, or visiting the Office of Human Resources at 100 Civic Plaza, on the second floor of City Hall.

4. If I submit a resume, do I still need to complete the City application?: Yes, a City of Dublin employment application is required to be completed thoroughly. Resumes are only accepted when attached to a completed City application.

5. Will my application be kept on file?: No. We only accept applications for open jobs. You must submit a new application for each job you apply for.

6. Where do I get a Department of Motor Vehicles printout?: Contact the California Department of Motor Vehicles (DMV) at (800) 777-0133 to find out how to obtain an official copy of your driving record. We recommend you then keep the original DMV printout, and submit a copy of it with your employment application.

7. Is there anything else I need to submit besides the City of Dublin application?: It depends on the position. Please read the job announcement carefully, as it will describe the application requirements. We often require a supplemental questionnaire to be completed. Depending on the position, we might also require a Department of Motor Vehicles printout, current within six months, and possibly a typing certificate, also current within six months.

8. What are the typing certificate requirements?

Most clerical positions require verification of the applicant's typing ability. When returning the application form, the applicant must submit written documentation of being able to type the minimum speed required. This documentation must contain the following:

Name of the applicant
Date the typing skills test was administered
Duration of the typing skills test (five minutes minimum)
Gross words typed per minute
Number of errors made
Name and telephone number of the organization / agency and signature of the person administering the test

The typing verification may be a copy. It must have been obtained within six months prior to the application deadline. This typing verification documentation must be from an accredited business college, educational institution, public agency, professional service, or business concern which routinely provides typing verification documentation in their normal course of business. The Human Resources Department will not search the files to locate previously submitted verifications.

9. Can I apply by sending my resume via e-mail?: No. A resume will not be accepted in lieu of an application. Please visit https://www.governmentjobs.com/careers/dublinca to apply for positions.
www.CalOpps.org

▼
Passport Services

Show All Answers

1. How long does it take to process my application?

Learn more about the current processing times:
Current Processing Times

The City of Dublin is a processing facility and does not have control over the U.S. Department of State processing times. Please plan ahead and allow plenty of time for passport processing prior to travel.

2. Do you offer expedited services?

Those wishing to receive their passports sooner may request expedited service. The additional cost to expedite your application is $60.00 per application payable to the U.S. Department of State. Overnight mail is available at an additional cost.

Please check the Current Processing Times to see the difference between routing and expedited services.

Learn more about Routine, Expedite, Urgent and Life-or-Death Emergency Services at Get my Passport Fast

3. Where can I have my passport photo taken?

The following is a list of local passport photo shops. Please call the individual business for specifics on directions, hours of operation and photo prices. This list is provided solely for your convenience.

PostalAnnex+ 4101 Dublin Blvd Ste F, Dublin, CA 94568 (925) 556-2510 https://www.postalannex.com/passport/dublin/457	CVS 7201 Regional St, Dublin, CA 94568 (925) 828-3823 https://www.cvs.com/photo/passport-photos
Mike's Camera 7192 Regional Street, Dublin, CA 94568 https://mikescamera.com/service-product-pages/passport-visa-and-id-photos	The UPS Store 3736 Fallon Rd, Dublin, CA 94568 (925) 875-9340 https://locations.theupsstore.com/ca/dublin/3736-fallon-rd/passport-photos

▼
Planning

Show All Answers

1. What are setbacks?: The term setback means the required distance separating a building, structure, or other designated item from a property line. Setback regulations for buildings are included in the Zoning Ordinance under Section 8.36.040 and setbacks regulations for accessory structures are included in the Zoning Ordinance under Chapter 8.40. Zoning Ordinance

2. Do I need a permit to build an arbor or patio cover?: Yes, you do need planning approval and a permit to install or build an arbor or patio cover. Zoning regulations for arbors and patio covers are located in the Zoning Ordinance under Chapter 8.40. Zoning Ordinance

3. How tall can my fence be?: Fence height depends on the location of the fence. In most cases the height limit is six feet from grade. Fence regulations are in the Zoning Ordinance under Chapter 8.72. Zoning Ordinance

4. Do I need to obtain City approval for a room addition?: A site development review is required for all residential room additions which are 500 square feet in size or larger. A site development review is also required for all projects where 50% or more of the exterior walls of a house will be demolished (torn down). To gain approval, any proposed addition must meet development standards, which include setback and lot coverage requirements. Homeowners are encouraged to contact the Planning Division at (925) 833-6610 early in their planning process to determine the appropriate development standards for their property.

5. What is a zone reclassification and when do I need one?: Each parcel within the City of Dublin has a zone classification. The allowable uses on each parcel, as well as the appropriate development standards, are determined by that parcel's zone classification. In certain cases, the City Council may authorize a zone reclassification, provided that the proposed zone is consistent with the General Plan. To institute a zone reclassification, an application must be filed with the Planning Division.

6. What is a variance and when do I need one?: In rare cases, property owners can be granted an exception or variance from a development standard, such as setback requirements or coverage limitations. A variance can only be granted for relief from a particular development standard. A variance can never be granted to allow land uses prohibited by the property's zone classification.

7. What is a use permit and when do I need one?: Certain land uses have the potential to negatively impact adjoining parcels, unless certain conditions are imposed. In those cases, conditions are imposed by use permits to ensure compatibility of land uses. Typically, these conditions limit the types of activity allowed on the parcel and limit the hours of operation. A use permit can be revoked if the property owner fails to honor the conditions of approval of the permit.

8. What is a flood zone?: Each parcel within the United States has a flood zone designation as determined by the Federal Emergency Management Agency (FEMA). A parcel's flood zone designation predicts the likelihood of the parcel enduring flood damage over 100 to 500 year periods. The Planning Division can provide flood zone information to interested property owners. For more information, you can contact the National Flood Insurance Program at (800) 638-6620.

9. I heard rumors about a big new condo development proposed for my neighborhood. How can I get more information?

People who wish to develop property within the City of Dublin must first file for an entitlement application with the Community Development Department. For large developments like this, and even many smaller projects, notice regarding the hearing date for consideration of the project will be sent to property owners within a 300-foot radius of the subject property. In addition, notices of upcoming cases are published in the Public Notice section of the Tri-Valley Herald 10 days prior to any Administrative or Planning Commission public hearing.

Questions regarding the status of pending projects should be addressed to the Planning Division:
Community Development Department
100 Civic Plaza
Dublin, CA 94568

For more information, please call (925) 833-6610.

10. What is an Environmental Impact Report (EIR)?: The City of Dublin prepares EIRs for those projects that may have significant adverse environmental effects and recommends ways in which potential problems can either be reduced or eliminated (mitigated).

11. What is the General Plan? How is it used and what does it mean?: The General Plan is a long-range guide for the physical development of the City of Dublin, setting forth environmental, social, and land use goals of the City with regards to future development. The Dublin General Plan is comprised of a statement of Goals and Policies and elements which address the following topics: Land Use, Circulation, Housing, Noise, Open Space, Safety, Scenic Highways, Recreation, Conservation, Public Services, Public Buildings, Social, and Forestry. The General Plan is periodically revised to assure that it reflects current attitudes, desires, and goals of the community.
General Plan

12. What is the City's expected population at build-out?: Dublin's population is expected to reach 76,000 upon build-out of the current General Plan which is estimated to occur around 2030.

13. How does the City actually work to protect Dublin's heritage trees?: In 1999, the City Council adopted an ordinance protecting all large oak, bay, cypress, maple, redwood, buckeye, and sycamore trees from indiscriminate cutting and removal. In doing so, the ordinance requires that property owners apply for and obtain a permit from the City before any heritage tree can be destroyed or removed. The removal of hazardous heritage trees or portions thereof must be approved by the City. However, the removal of healthy heritage trees is only approved in conjunction with a permit by the City for new construction under circumstances which justify such action. For new developments, an architect or designer must make every effort to design a project in order to minimize or eliminate the need to impact or remove healthy heritage trees.
Heritage Tree Ordinance Regulations Brochure

14. There is a heritage tree by my business that concerns me - what can I do to protect myself, my family, and my customers?: The City of Dublin shares your concern. Anytime you observe a change in the condition of your heritage tree, you should call a qualified tree consultant to evaluate the tree. The Community Development Department Planning Division has a list of consultants qualified to perform this service.
Some tree changes are imperceptible and no one can fully guard against unforeseen problems. However, there are signs that everyone can watch for -- for example, a tree leaning badly in one direction; roots lifting out of the ground; cracks or splits in large branches; limbs that appear to have no live tissue while other portions of the tree appear healthy; a general decline in the appearance and the overall vigor of the tree; and wells or depressions around the tree allowing water to stand of long periods of time. Staff members are available during normal working hours to answer general questions and process heritage tree applications. During normal working hours call (925) 833-6610.

15. Do I need a permit to improve my property?: A site development review may be required for exterior improvements to both residential and non-residential properties. Please contact the Planning Division at (925) 833-6610 to determine if your project needs a site development review. You can also refer to Chapter 8.104, Site Development Review, of the Zoning Ordinance. Interior and exterior improvements may also require a permit from the Building and Safety Division. To determine if your project requires approval from the Building and Safety Division, please contact (925) 833-6620. Zoning Ordinance

▼
Police Services

Show All Answers

1. Why should I use 9-1-1?: When you use 9-1-1, your call goes directly to the dispatch center. All 9-1-1 calls are automatically traced back to their origin. If you were unable to tell the operator your problem, proper emergency services will be dispatched to the location from which the call originated.

2. When should I use 9-1-1?: 9-1-1 is the number to call when you want to report a serious crime, a crime in progress, or a life-threatening emergency. Our 9-1-1 dispatchers are trained to give medical information on the phone in addition to dispatching emergency personnel. The dispatchers are radio-linked to all of the police and fire stations, as well as all emergency vehicles in the field. When making a 9-1-1 call, it is important to stay calm and remain on the telephone line until the dispatcher notifies you that it is okay to hang up.

3. How do I report a crime to the police department?: Use 9-1-1 in an emergency. To report a crime when there is no emergency, call our non-emergency Dispatch Line at (925) 462-1212, or for business calls contact the Dublin Police Services Business Office at (925) 833-6670.

4. How do I obtain a restraining order?: Contact the Alameda County Superior Court at 5151 Gleason Drive, Dublin, CA 94568 or by phone at (925) 803-7171. If the situation requires prompt action and the court is closed, Police Services may be able to assist you in obtaining an emergency protective order.

5. Can I make an anonymous report of a crime to the police?: Yes, during non-emergency situations, you may call the Police Services Tip Line at (925) 833-6638.

6. How do I file a police report?: If you live in Dublin, you may either visit the Dublin Police Services Business Office and file the report in person or you may call Dispatch and an officer will be dispatched to your home to take a report. Reports cannot be filed online or over the phone.

7. How do I get a copy of a police report?: The law specifically governs what information can be released to the public. If you need a copy of a police report, contact the Dublin Police Services Business Office (6361 Clark Ave Dublin, CA 94568) or via the business number: (925) 833-6670. A $5.00 fee is charged per report.

8. Does a mechanical (fix-it) traffic citation need to be signed off?: Yes, please contact the Dublin Police Services Business Office at 925-833-6670 between the hours of 8:00 a.m. and 5:00 p.m. to request an officer to sign off your citation. There is a $10.00 fee for this service for tickets issued by outside jurisdictions. You must bring the vehicle and citation to the department with the required repairs completed. A police officer will inspect the vehicle to ensure the repairs have been made and sign the proof of correction. It is then your responsibility to return the proof of correction to the appropriate court with any fees required to have the citation dismissed. Note: Only the court can sign off on proof of insurance violations.

9. What is the procedure for reporting Lost & Found items?: To report an item as lost or to submit a found item, please contact the Dublin Police Services Business Office at 925-833-6670.

10. How do I contest a parking violation?: You may come to Police Services to complete an Administrative Review Request worksheet. The request must be submitted within 21 days of when the citation was issued. Once completed, the traffic department will review the information and make a determination regarding your liability. You will receive a letter in the mail advising of the outcome.

11. How do I pick up my vehicle if it has been towed by the City of Dublin?: You may begin the process of obtaining a vehicle release the same day that a vehicle has been towed, except in instances when a vehicle has been placed on a 30-day hold by the officer. In order to retrieve a vehicle after it’s been towed, you must be the registered owner and you must come to Dublin Police Services Business Office in person to retrieve the vehicle release form and to pay the release fee to the City of Dublin ($100.00). During business hours, you may visit the Dublin Police Services Business Office to obtain the form and to pay the fee. From 8 a.m. to 4:30 p.m. cash, checks and credit cards are acceptable forms of payment. After business hours and during weekends or City holidays, you may use the call box located immediately outside Dublin Police Services. This will connect you directly to Dispatch, who will send an officer to assist you in obtaining the vehicle release form. After 4:30 p.m., only exact change will be accepted by Dublin Police Services. A vehicle release will only be granted to you as the registered owner. You must bring the following: 1. Up-to-date registration on the vehicle (this can be verified at Dublin Police Services); 2. A valid California State Driver’s license; OR 3. A Photo ID (e.g. Costco card, credit card with photo ID on the card, etc.) to verify the registered owner’s identity. If you do not have a valid California Driver's License, you must be accompanied by someone who has a valid California State Driver’s license on their person. After you obtain the vehicle release form, you may proceed to the tow yard. Tow fees must also be resolved at the tow yard before the vehicle may be retrieved.

12. What is the average response time to an emergency call from the time of dispatch?: Response time can vary depending on the time of day and the available units. Average response time to a life-or-death emergency averages 3.5 minutes.

13. When can I have my fingerprints taken?: Fingerprinting services are available by appointment for City of Dublin volunteers and City permit applicants. Please call the Dublin Police Services Business Office at 925-833-6670 to make an appointment for fingerprinting services.

14. Do you have an inquiry about found or seized property? Have you had a bicycle reported as lost or stolen? Do you wish to arrange for the return of property or evidence?: Contact the Dublin Police Services Business Office to inquire about property. To receive any property from the department, individuals must call and make an appointment with the sheriff's technician. Please be prepared to provide the following information: 1. Name 2. Report Number 3. Date and/or Location of Occurrence If you have filed a report of a lost or stolen bicycle, call and arrange to view the bicycles in our storage area. The sheriff's technician can be reached by calling Dublin Police Services at 925-833-6668.

15. How do I file a complaint against a police officer?: To file a complaint against a Dublin Police Officer, you may come to Dublin Police Services to obtain the complaint form or you may download the form from our website.

16. Where do I send payment for a parking ticket?: Payments can be mailed to:
City of Dublin
c/o Parking Violation Processing Center
P.O. Box 11923
Santa Ana, CA 92711
You may also submit payment for parking citations online.

17. How long can cars be parked on the streets without moving before they get towed away?: A vehicle cannot be abandoned, inoperable, or stored on a City street for longer than 72 hours. If a vehicle is reported to the police, an orange tag will be placed on the vehicle and information about it recorded. A few days later, the officer will check again, and if it has not been moved, it will be cited as an abandoned vehicle and towed away.
Report abandoned vehicles on public property by calling (925) 452-2121 and leaving a message or call (925) 462-1212 to speak with a dispatcher regarding your concern.

18. Can the police tow a vehicle from private property?: The Dublin Municipal Code 6.80.020 states that it is unlawful to have a vehicle on private property that is abandoned, wrecked, dismantled, or inoperative. This includes vehicles that are not licensed for long periods of time.
To report abandoned vehicles on private property, call the City's code enforcement officer located in the Planning Division at (925) 833-6610.

19. How do I report an abandoned vehicle in my neighborhood?: Abandoned vehicles are vehicles that appear to be unable to run, are in disuse, or have been parked in the same spot on City streets for more than 72 hours. You may report an abandoned vehicle by calling the City's Abandoned Vehicle Hotline at (925) 452-2121.

20. How does the seat belt law affect me?: Every person who is a driver or passenger in a car or pickup truck originally equipped with seat belts is required to wear them. The driver is responsible for ensuring that seat belts are worn. Any person not wearing a seat belt may be cited for a violation. Children eight years old or under, or under 4 feet 9 inches tall, must be in a child-restraint system.

21. Is a driver's license required to operate a moped?: Yes, a valid driver's license or learner's permit is required.

22. Is it legal to text or place/receive a phone call while driving?: According to California Vehicle Code 23123(a), a person shall not drive a motor vehicle while using a wireless telephone unless that telephone is specifically designed and configured to allow hands-free listening and talking, and is used in that manner while driving. California Vehicle Code 23123.5 goes on to state that it is illegal to write, send, or receive a text communication. This includes text messages, emails, or instant messages. Violators are subject to citation.

23. How long will it take an officer to get to my house during a non-emergency situation, such as a report of a loud party?: Calls are dispatched according to a priority system with matters of life or death being the highest priority. In normal situations, a response should be approximately 15 minutes.

24. Is there a citizen ride-along program?: Citizens of Dublin are allowed to ride along and observe a patrol officer on his/her shift if they are at least 16 years of age and have a clear criminal record.
Visit the Citizen Ride-Along webpage on the City of Dublin website. Citizen Ride-Along Webpage

25. How can my neighborhood start a Neighborhood Watch Program?: You can sign up to receive police training in how to be a block captain for your street. Block captains receive a Crime Prevention Kit from Dublin Police Services and will learn how to form a Neighborhood Watch Group. Please call (925) 833-6686 for more information.

26. Who is responsible for policing the regional trails that are located in Dublin?: East Bay Regional Park District maintains a Police Department which enforces the law on regional trails. Their non-emergency number is (510) 881-1833. Police Department

27. What is the phone number for Santa Rita Jail?: The Santa Rita Jail is operated by the Alameda County Sheriff's Office. To contact the Santa Rita Jail, call (925) 551-6500.

28. How can I find out if there is sex offender living in my neighborhood?: A list of registered sex offenders can be found in the California Department of Justice Megan's Law Database. To search for sex offenders in your area, please visit the Megan's Law website. Megan's Law Website

29. What crimes are reported in my neighborhood?: You can search www.crimereports.com for crime data in your area, and register your e-mail with the website to receive crime alerts. To start searching, please visit the Crime Reports website. Crime Reports Website

▼
Public Works

Show All Answers

1. How do I report a street light that needs to be repaired?: Street lights are normally repaired within five business days of the time the request was submitted for repair. Please be prepared with the street light pole ID number, which is located approximately ten feet from the base of the pole. If a street light pole ID number is not identifiable, please provide an adjacent address. To report a street light that needs to be repaired, contact the Maintenance Division of Public Works at (925) 833-6630, or submit your request online by using Fix It - Dublin.

2. Who should I contact to report a malfunctioning traffic signal?: If you notice a traffic signal is not working properly, please contact the Maintenance Division of Public Works at (925) 833-6630 during normal business hours, Monday through Friday from 8:00 AM to 5:00 PM.
If you notice a traffic signal not working or malfunctioning after hours or on weekends, contact Police Services Dispatch at (925) 462-1212. Maintenance personnel will be dispatched to evaluate the seriousness of the problem and make necessary repairs.

3. Who do I contact to set-up water and sewer at my house or business?: Contact Dublin San Ramon Services District at (925) 828-0515.

4. What should I do if my sidewalk in front of my house is damaged?: You should report the damage to the Engineering Division of Public Works at (925) 833-6630, or submit your request / comments online using our Request Tracker. The City will send an inspector to your property to determine the extent of the problem and to give you recommendations and guidance to repair the area. The cost of repair is the responsibility of the property owner, as property owners are responsible for any repairs and maintenance of sidewalk, curb and gutter between your property and the edge of the pavement. For more information, please view the City's sidewalk repair page.

5. Who is responsible for replacing damaged sidewalks?: • You should report the damage to the Engineering Division of Public Works at (925) 833-6630, or submit your request / comments online using our Request Tracker. The City will send an inspector to your property to determine the extent of the problem and to give you recommendations and guidance to repair the area. The cost of repair is the responsibility of the property owner, as property owners are responsible for any repairs and maintenance of sidewalk, curb and gutter between your property and the edge of the pavement. For more information, please view the City's sidewalk repair page for more information.

6. Who do I contact regarding my concerns with traffic signal timing?: Please contact the City's Traffic Engineer at (925) 833-6630 to discuss your concerns with traffic signal timing, or submit your concerns online using Fix It - Dublin.

7. How do I request a new street light be installed on my street?: To request an additional street light, please contact the Maintenance Division of Public Works at (925) 833-6630 or submit your request online using our "report an issue" link located on the left-hand side of this page. Public Works staff will evaluate the request based on the City’s standard for street light spacing. Other criteria may include the design or curve of your street and whether the existing street lights are obstructed.

8. When is my street scheduled to be swept?: The City of Dublin provides street sweeping on residential streets two times per month and on most commercial streets on a weekly basis. Residential areas are usually swept between the hours of 8:00 AM and 5:00 PM.
View the City's current street sweeping map

9. Who is responsible for trees located in the planter strip in front of my house?: Trees in planter strips or private yard areas are the responsibility of the private property owners to maintain. Removal or trimming of a tree located in a planter strip in front of your house is the property owner’s responsibility. Before removal or trimming of any tree, please contact the Planning Division of the Community Development Department at (925) 833-6610 to verify whether or not the tree is a Heritage Tree. For more information on Heritage Trees, please review Chapter 5.60 of the City's Municipal Code. Trees located in the street medians or sidewalk tree wells on major arterial streets are maintained by the City of Dublin. To report a City tree that requires maintenance please contact the Maintenance Division of Public Works at (925) 833-6630 or submit your requests online by using Fix It - Dublin.

10. Who should I contact if I notice that a sprinkler is broken in the median?: If you notice that sprinkler is broken or spraying in a direction that appears not to be intended, please contact the Maintenance Division of Public Works at (925) 833-6630.

11. Do I need an encroachment permit?: An encroachment permit is required for any work performed in the public right-of-way. This may include (but is not limited to) utility service repairs, construction, road / lane closures, constructing or widening of a driveway approach, or having a storage container on a public street. Contact the Engineering Division of Public Works at (925) 833-6630 to obtain encroachment permit requirements.

12. How do I dispose of leaves during the fall season?: Dublin residents are able to dispose of fall leaves using two methods: 1) Place them in the residential green organics cart provided by the City’s waste hauler, Amador Valley Industries (AVI). If the quantity of leaves is greater than the size of the organics cart, residents may: 2) Contact AVI directly and schedule one of three annual “large item pick-ups” with the company. Leaves must be bagged and set into the curb; the volume of the bagged leaves cannot exceed 7 cubic yards. Routine street sweeping in Dublin removes leaves that have naturally fallen into the gutter or roadway. However, the sweeping vehicle does not have the capacity to pick up leaves that have been swept from residential yards into the gutter or roadway. Please do not attempt to dispose of leaves by sweeping them into the gutter or roadway. If leaves have been swept from residential yards into the gutter or roadway, the street sweeping vehicle will pass the leaves and proceed to the adjacent open gutter.

13. What is a GHAD?: A Geologic Hazard Abatement District (GHAD) is an independent, public agency that is a creation of State of California statute. A GHAD oversees geologic hazard prevention, mitigation, abatement, and control. GHADs operate with a focus on the prevention of geologic hazards, with mitigation and abatement also being primary functions. A “geologic hazard” is broadly defined as an actual or threatened landslide, land subsidence, soil erosion, earthquake, fault movement or any other natural or unnatural movement of land or earth.
FAQ's

14. When should I contact the GHAD?: Residents are encouraged to call the GHAD at any time they have concerns about the stability of the slopes on or near their property. The GHAD is also available to answer questions that relate to other geologic hazards (e.g. landslides, erosion or other earth movement) including drainage issues. In addition, the GHAD owns a number of the open space parcels surrounding the development and we can respond to questions about fire breaks, litter, animals, and fencing.
FAQ's

15. How do I contact the GHAD?: Contact information for the GHAD Services Consultant can be found on the Dublin GHADs’ website at www.dublin.ca.gov/1607/Geologic-Hazard-Abatement-Districts-GHAD or on the communications plan.
FAQ's

16. Is there a fee for GHAD services?: GHAD services are funded by a supplemental assessment on the annual property tax statement on residential properties within the GHAD. Homeowners pay no additional fees for GHAD services. Services provided by the GHAD are restricted to those expressed in the GHAD governing documents.
FAQ's

17. Is the GHAD a division of the City of Dublin, Alameda County, or any other local authority?: No. The GHAD is a State-authorized independent agency, separate from the City, County, and any other local authority. The GHAD is governed by its Board of Directors - the members of the Dublin City Council serving as the GHAD Board of Directors.
FAQ's

18. Is the GHAD part of the Homeowners Association?: No. The GHAD is separate from any private entity, including Homeowners or Property Owners Associations.
FAQ's

19. How do I find out information about the GHADs within the City of Dublin?: Information can be found on the Dublin GHADs’ website at www.dublin.ca.gov/1607/Geologic-Hazard-Abatement-Districts-GHAD.
FAQ's

20. How do I find more information about GHADs in California?: Information on GHADs can be found on the California Association of GHAD’s website at www.GHAD.org.
FAQ's

▼
Special Needs Registry

Show All Answers

1. Who is eligible for the Special Needs Registry?: The Special Needs Registry is open to all residents or visitors who frequent the City of Dublin and who have a “special need” and want to proactively provide this information to Dublin Police Services.

2. How long does the registration process take?: Once the information is submitted, it will take Dublin Police Services approximately two weeks to complete the registration process. Once submitted, a representative from DPS will confirm the successful registration with the submitter.

3. Where is this information stored? Who has access to it?: The Special Needs Registry information is maintained on the Dublin Police Services and Alameda County Fire Department Computer Aided Dispatch system. These systems contain sensitive personal information, which is only accessible by designated first responders who follow strict regulations on the use of such systems.

4. Can I update submitted information?: Yes, Dublin Police Services strongly encourages participants to submit updates to information, such as changes in address, school, or contact information. To do so, please resubmit the registration form.

5. How are renewals/removals handled?: Dublin Police Services will contact Special Needs Registry (SNR) listees on an annual basis to check for any updates or to remove individuals who may wish to opt out of the SNR.

6. How are minors, aging out, handled?: Minors who turn 18 years old while on the Registry are removed from the registry, unless they are re-registered under the criteria for adults.

7. Can I opt out?: Yes, special needs registrants can opt out at any time. To do so, please email Sgt. Chris Shepard at cshepard@acgov.org or stop by Dublin Police Services at 6361 Clark Avenue to speak with a Dublin Police Services representative.

8. After my child/dependent adult is registered, and if there is an incident, do I need to do something to notify DPS?: In the event of an accident or other incident, please notify the police and/or dispatcher that the individual is on the Special Needs Registry. In doing so, the information will be immediately disseminated to the first responders in the field without having to ask the parents/guardians unnecessary questions during a highly stressful situation.

9. The City of Livermore has a Special Needs Registry, should I participate in that as well?: The Special Needs Registry registration form for Dublin Police Services is substantially similar to the Livermore registration form. If the registered individual frequents both cities, you are free to voluntarily sign up for Livermore’s SNR.

10. I have feedback regarding the registration form. To whom can I provide that?: Please contact cshepard@acgov.org to submit any feedback on this program and the registration form.

▼
Wireless

Show All Answers

1. What is a Wireless Communications Facility?

Wireless Communications Facilities (WCF) are facilities that transmit and/or receive electromagnetic signals usually consisting of an antenna array, connection cables, and tower structure or other structure used to achieve the necessary elevation. There are two types of such WCF, macrocell and small cell. Macrocells are considered large towers that can contain up to 12 antennae and cover larger areas; whereas, small cells are more discreet and cover only a few hundred feet (please refer to image).

Small cells are a relatively newer phenomena and are typically 3-4 feet tall, mounted on existing infrastructure, such as street lights and utility poles in the City's public right-of-way. Small cells also include supporting equipment cabinets, such as battery backups, which can also attach to the pole.

2. Who owns street lights and/or utility poles?: The utility poles in the City are owned by various entities including, but not limited to, PG&E, AT&T, and Comcast. The City of Dublin only owns street light poles and traffic signal poles; however, some street light poles are owned by homeowners’ associations or a private property owners when located on private property.

3. Can the City of Dublin regulate the location of such small cells?

Applicants who would like to install small cells on City-owned poles are required to go through the Master License Agreement process; however, it must do so within the established federal and state laws.

These federal and state laws prohibit cities from:

a) denying a carrier the ability to provide service;

b) denying applications based on health concerns associated with radio waves from antennae;

c) stalling or failing to decide on a wireless application.

4. Who do these small cells serve and what companies operate them?: Small cells are operated by various wireless carriers such as AT&T, Sprint, T-Mobile, and Verizon Wireless. Small cells can be placed in high demand areas including, but not limited to, public squares and spaces, downtown pedestrian areas, office buildings, campuses, residential neighborhoods, and in areas where coverage may be limited in order to provide additional coverage and capacity to the customers of these wireless carriers.

5. What has the City of Dublin done to address this issue?: The City, recognizing that its existing Wireless Ordinance did not adequately address small cells, updated the ordinance in 2017 to clarify the regulation of Wireless Facilities in the City’s public right-of-way. The City will continue to review the Wireless Ordinance as new state and federal laws are implemented and make changes as necessary.

6. Can the City of Dublin prohibit the installation of small cells due to health concerns?

According to the 1996 Telecommunications Act, cities are prohibited from denying a permit to construct Wireless Facilities based on health concerns arising from the Radio Frequency (RF) emissions, provided that the emissions from the facility complies with the Federal Communications Commission (FCC) standards.

To ensure compliance with the FCC standards, the City of Dublin requires all applicants to submit an RF Emissions report. The document includes the actual RF emission levels as they exist currently and the cumulative levels for the proposed small cell including all other small cells in the vicinity. Subsequently, each time there are modifications to existing small cells, the City requires the submission of an RF report to ensure conformance to the FCC standards.

7. Can the City of Dublin place a limit on the number of small cells located in Dublin?: Due to the Federal Communications Commission regulations, cities cannot deny applicants the ability to provide service through prohibitions or have the effect of prohibiting (for example, banning new small cells or establishing a maximum cap). These federal and state laws preempt the cities from limiting the number of small cells being deployed.

8. What does the City of Dublin’s Wireless Ordinance do?

The updated ordinance:

protects the visual character of the City and “ensures against the creation of visual blight”;
establishes a process of obtaining necessary permits for small cells; and

3. provides development standards and regulations, and design review criteria for small cells.

9. What have other cities done?: Cities around the country are either working toward updating or have already updated their wireless ordinances to include small cell technology. These updated ordinances ensure compliance with various state and federal regulations.

Categories

▼
Animal Control

▼
Building & Safety

▼
Business Licenses

▼
City Clerk

▼
City Clerk - Elections

▼
City Government

▼
Code Enforcement

▼
Disaster Preparedness

▼
District-Based Elections

▼
Dublin Poet Laureate

▼
Finance & Administrative Services

▼
Fire Services

▼
History of Dublin

▼
Housing

▼
Human Resources

▼
Passport Services

▼
Planning

▼
Police Services

▼
Public Works

▼
Special Needs Registry

▼
Wireless

Live Edit

Contact Us

Quick Links

Site Links

Categories

▼ Animal Control

▼ Building & Safety

▼ Business Licenses

▼ City Clerk

▼ City Clerk - Elections

▼ City Government

▼ Code Enforcement

▼ Disaster Preparedness

▼ District-Based Elections

▼ Dublin Poet Laureate

▼ Finance & Administrative Services

▼ Fire Services

▼ History of Dublin

▼ Housing

▼ Human Resources

▼ Passport Services

▼ Planning

▼ Police Services

▼ Public Works

▼ Special Needs Registry

▼ Wireless

Live Edit

▼
Animal Control

▼
Building & Safety

▼
Business Licenses

▼
City Clerk

▼
City Clerk - Elections

▼
City Government

▼
Code Enforcement

▼
Disaster Preparedness

▼
District-Based Elections

▼
Dublin Poet Laureate

▼
Finance & Administrative Services

▼
Fire Services

▼
History of Dublin

▼
Housing

▼
Human Resources

▼
Passport Services

▼
Planning

▼
Police Services

▼
Public Works

▼
Special Needs Registry

▼
Wireless