Enhanced Powerline Safety Settings

Eastern Dublin Power Outages

The City of Dublin is aware that recent unplanned power outages have greatly affected residents in Eastern Dublin. The City has been informed by PG&E that the unplanned power outages are due to PG&E's Enhanced Powerline Safety Settings which helps prevent wildfires. Additional information can be found below including a Fact Sheet and video.

PG&E Enhanced Powerline Safety Settings (EPSS)

To help prevent wildfires, PG&E has evolved their safety efforts. This includes installing safety settings on powerlines in and around high fire-risk areas. These are known as Enhanced Powerline Safety Settings (EPSS), and they help prevent falling tree branches, animals and other hazards from starting a wildfire.

Frequently Asked Questions

What is EPSS?
EPSS is used in high fire-threat areas to prevent wildfires by turning power off automatically if there is a problem.

Are these planned outages?
No, unfortunately, these are unplanned outages and therefore advance noticing is not available. However, please make sure you're contact information is up to date with PG&E to ensure you receive their outage alerts. Please visit PG&E's MyAlerts webpage.

How does EPSS work?
EPSS are advanced settings on powerlines. They allow powerlines to automatically turn off power within one-tenth of a second. This can happen when there's a hazard, like a tree branch falling or a bird colliding into a powerline, which can cause a fire. These settings are in high fire-risk and surrounding areas.

Does EPSS reduce wildfire risk?
According to PG&E, in 2022 and 2023, EPSS reduced wildfire risk by 68% and 72% respectively in ignitions on EPSS-enabled powerlines.

Does PG&E have resources and tools available to help residents?
Yes, PG&E has a Portable Battery Program, Generator and Battery Rebate Program, and a Backup Power Transfer Meter Program available to help residents. To learn more about any of these programs, please visit PG&E's EPSS webpage.

Where can I learn more information about EPSS?
Residents seeking additional information can access PG&E's EPSS webpage.

Still need assistance?
Try the PG&E Help Center or call residential customer service at 1-877-660-6789.

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