Library

Visiting Guidelines 

To enter our libraries, members must follow our health and safety rules based on Alameda County’s COVID-19 Reopening Guidance, opens a new window. 

• Members two years and older are required to wear a properly fitting  face covering.
• Members inside and outside the libraries must follow  social distancing guidelines.
• Members are expected to follow the posted signage and verbal directions of staff.
• Members will be provided with hand sanitizer upon entry.
• Eating inside the library is not permitted at this time.
• Stay home if you are sick or have COVID-19 symptoms. 

What we’re doing to protect the safety of members and staff

In addition to the visiting guidelines above, we’re also doing the following:

• Limiting occupancy inside the library
• Disinfecting high-touch surfaces regularly
• Installing plexiglass at service desks
• Placing social distancing markers and signs throughout the library
• Providing hand sanitation stations throughout the library

What services are available in the library?   

• Browse the collection
• Computer use for one-hour sessions
• Self-service scan, print, and fax
• Tech-It-Out laptops are still available but must be returned to staff for sanitizing after use
• Wi-Fi access 

What services are available outside of the library and in the community? 

• Mobile Library services in our neighborhoods, view our schedule with Mobile Library stops 
• Holds Pickup at the door during library visiting hours 
• Cloud Printing

What services are available online and by phone?  

• Start with an eCard and request a library card by email, opens a new window.
• eBooks  and eLibrary resources can be accessed on our website with your library card.  
• Virtual Programs  offer virtual activities to learn together and stay connected.    
• Dial-in to the Listen Inn, toll-free1.833.990.BOOK (2665), anytime night or day to hear sounds, poems, and stories.   
• Lawyers in the Library, opens a new window  is a free information and referral program staffed by volunteer lawyers. In a one-on-one appointment by phone, lawyers can answer questions on most legal topics.     

What services are not available at this time? 

• In-Person Programs, but we are offering  virtual programs
• AWE Early Literacy Station™ Computers
• Meeting Rooms
• Book Donations
• Technology assistance with personal devices 
• Extended research help