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Animal Control

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1. Do I need a license for my cat or dog?

Building & Safety

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1. When do I not need a building permit?
2. When do I need a building permit?
3. How do I schedule an inspection?
4. Can I call and get a specific time for my morning or afternoon inspection?
5. Why do I need a permit?
6. Who can take out permits for work at a residence?
7. How do I obtain a building permit?
8. What items need to be submitted for a spa permit?
9. How high does a fence have to be around a pool or spa?
10. Does a portable (self-contained) spa need a permit?
11. How deep does a gas line have to be buried?
12. How deep does an electric line need to be buried?
13. Is a permit required for a block retaining wall?
14. Do I need a permit for lawn sprinklers?
15. Is a permit required for replacement of a water heater?
16. Is a permit required to replace a garbage disposal or dishwasher?
17. Is a permit required to replace a shower pan, bathtub, or the tile surrounds?
18. Is a permit required to install a freestanding fireplace or fireplace insert?
19. Do I have to be present during the inspection?
20. What type of information do I need to submit for residential remodels and additions?
21. How long does it take for the plan review for additions?
22. Do I need to submit energy calculations for a residential addition?
23. Do I need to submit structural calculations for a residential addition?
24. What type of foundation can I use for my addition?
25. What codes is the City of Dublin using?
26. How many inspections do I need for my re-roof permit?
27. Do you have any type of expedition process for my plan check?
28. Is a resubmittal given the same turnaround time of three weeks as a first-time submittal?
29. Can I get two inspections for the same job in the same day?
30. If I do the work myself, why can't my valuation be lower than if I hired a contractor?
31. Is it better for the owner or the contractor to pull permits?
32. Can I pay for my business license when I pay for my permit and use one check?
33. Do I need to submit structural calculations for a residential addition?
34. Can I pay for my permit with a credit card?
35. Does the City offer any evening inspections?

Business Licenses

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1. Do I need a business license even if my business is not located in Dublin? How do I get one?
2. How long does it take to get a business license?
3. May I apply for my business license by mail?
4. How much does a business license cost?
5. Do business licenses need to be renewed? If so, when and how?
6. What if I don't receive the renewal form in mid-September?
7. Can I use my business license to do business in another city?
8. What types of businesses fall under the home occupation category? Are there special requirements for a home occupation?
9. How can I verify if a business operating in Dublin has a current business license?
10. Can I obtain a listing of businesses in Dublin?
11. What does it cost to replace my business license?
12. I have a business license that was issued by the county. Why do I need another license?
13. Do I need a business license for renting out residential rental property in Dublin?
14. Does having a Dublin business license alone allow me to conduct business in the City?
15. If I move my business during the year, do I need a new business license?
16. Are there other agencies I need to contact prior to opening my business?
17. Do I need a Peddlers Permit?
18. Can I run a business out of my home?

City Clerk

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1. When am I eligible to vote?
2. When is the deadline for registering to vote in California?
3. How can I register to vote?
4. Does it cost to register to vote?
5. Am I registered to vote once I fill out and mail the registration form?
6. Do I ever have to re-register to vote?
7. Can my voter registration be canceled because I fail to vote?
8. Can I register for someone else?
9. What is a sample ballot?
10. What if I do not receive a sample ballot?
11. What is a ballot pamphlet?
12. Where will I vote?
13. Can I vote without going to the polling place?
14. Where do I return an absentee ballot?
15. What if my polling place is not accessible to the disabled?
16. Do I need identification when I go to vote?
17. What if I make a mistake on my ballot?
18. What types of elections are there?
19. How can I find answers to other election-related questions?

City Government

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1. Where is the nearest Social Security Administration office?
2. Where do I go for small claims or Traffic Court?
3. I'm getting married. Where do I get a marriage license?
4. I'm a new Dublin resident. How can I obtain information about the City?
5. Who are the Mayor and City Council members of Dublin?
6. How do I get to City Hall?
7. When does the City Council meet?
8. What is the population of Dublin?
9. What are the bus routes used by Wheels (Livermore Amador Valley Transit)?
10. How can I obtain a videotaped copy of the City Council meeting?
11. How can I find out the property owner of a certain property in Dublin?
12. Who are the Dublin Unified School District board members?
13. How do I contact Animal Control for the City of Dublin?
14. Who do I call if I have a problem with rats, flies, and other pests which can cause disease?
15. How can I get on the mailing list to receive City Council, Planning Commission, or any other commission agendas?
16. How do I report an issue with City Services?
17. Where can I obtain a schedule of City meetings?
18. How can I get a copy of a birth or death certificate or a marriage license?

Code Enforcement

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1. Which City Ordinances apply to property use and maintenance?
2. Who do I call when I feel someone is in violation of the Ordinance?
3. How tall can a fence, wall, or hedge be on my residential property?
4. Can I build a fence higher than six feet?
5. What is a traffic visibility area?
6. What types of fences are prohibited?
7. What are the property line setbacks for an accessory structure?
8. Does an accessory structure require a building permit?
9. Can I keep my inoperable vehicle in my driveway?
10. Can I park a vehicle registered with the Department of Motor Vehicles as non-operational in public view?
11. Where can I park my recreational vehicle (RV)?
12. Can I repair vehicles in my driveway?
13. Can I have a home occupation?
14. Do I need a business license even if my business is not located in Dublin? How do I get one?
15. Can I park my company vehicle in a residential district?
16. Can I park my commercial vehicle in a residential district?
17. Where can I store my Amador Valley Industries (AVI) solid waste containers?
18. Does the City have a Heritage Tree Ordinance?
19. How can I obtain a tree removal permit application?
20. Can I have a garage / yard sale?
21. How many dogs / cats can I have?
22. Can I have an auto shade structure in my driveway?
23. What is a Code Violation?
24. What can I do about the tree branch hanging over my neighbor's fence?
25. As a Business Owner in Dublin, do I need a special permit to display promotional advertisement such as a sign or balloon?
26. Can I raise chickens or other livestock in my backyard?
27. Who do I call when I feel someone is in violation of the Ordinance?
28. Who do I contact if I have observed Graffiti in my neighborhood?
29. Is my report of a violation anonymous?
30. What common types of violations are enforced?
31. How do I report a Code violation?
32. How is Code compliance achieved?

Disaster Preparedness

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1. Will anyone tell me to stay in my home or leave the area?
2. What are the important points to remember in case we are told to "shelter-in-place?"
3. Does the Red Cross recommend stocking duct tape and plastic sheeting?
4. I'm confused about this duct tape and plastic sheeting recommendation. Am I supposed to seal my whole house and do it now? How much do I need? Is plastic really going to stop a chemical agent?
5. Do I need a safe room? What is a safe room?
6. How much time do I have to get to my designated room to shelter-in-place once I hear of an attack?
7. Do I need to put towels under my door? Should they be wet?
8. If I seal off my rooms and vents, how will I breathe? How long should I anticipate being in the room in which I am sheltering-in-place?
9. Is the bathroom a good room in which to shelter-in-place?
10. How many disaster supplies kits should I have?
11. What about my pets? How much should I add to my disaster supplies kit for them?
12. What's the difference between an "all hazards" disaster supplies kit and a WMD disaster supplies kit?
13. Do you recommend that people have a gas mask?
14. Does the Red Cross recommend that people stock up on certain antibiotics?
15. Should I stock up on potassium iodide (KI?)
16. Do I need to evacuate my home?
17. Tell me more about the personal communications plan that you recommend?
18. How do I know which radio station to listen to get information?
19. If I live in a high-rise, do I respond the same way as if I lived in a home?
20. How can schools prepare for the unexpected?
21. What should you do if you hear about an emergency and your children are in school?
22. How do I find out what kind of plan my place of employment has?
23. Should I take a disaster supplies kit to work with me?
24. Isn’t preparing for an unspecified emergency a waste of time? Do you think the government is helping or hurting the American people with these types of messages?
25. How can we handle fears and concerns of children?
26. How do I stay calm?
27. Do I stay low to the ground during a chemical attack?
28. Tell me about smallpox, ricin, and other specific biological or chemical hazards.
29. What is a dirty bomb, and what is the radius of the effects of a dirty bomb?
30. What's the difference between a chemical and biological threat?
31. What about decontamination if you think you've been exposed?
32. During a biological threat, should I fill up the bathtub with water?
33. What if I come in contact with a chemical or biological agent? Can I go in the room selected to shelter-in-place with the rest of my family?
34. What do I do if I suspect an attack?
35. Do I need to buy a generator?
36. What will trigger a move to the severe level in the homeland security system?
37. What if I'm in a mall or store during an attack - where do I need to go?
38. What if I'm in my car? Is there anything I can do?
39. If I hear of an attack, what are the most important things I need to do in the first three or five minutes?

Dublin Poet Laureate

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1. What is a poet laureate?

Finance & Administrative Services

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1. How do I receive payment from the City for services rendered?
2. When does the City Council adopt its yearly budget?
3. How do I file a claim for monetary damages against the City of Dublin?
4. What happens to the claim after it is filed?

Fire Services

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1. How often should I test my smoke detector?
2. What do I need to know about the fire sprinklers in my home?
3. Where can I find information concerning Dublin's Fire Code?
4. I am interested in learning more about your safety tips.
5. How can I apply for a fireworks booth?

Housing

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1. What affordable housing opportunities are available in the City of Dublin?
2. Are there any affordable homebuying opportunities in the City of Dublin?
3. What is the Median sales price for home in the City of Dublin at this time?
4. Are there any affordable housing opportunities for seniors in the City of Dublin?
5. What policies does the City of Dublin have to encourage the development of affordable housing?
6. What is the Housing Element? How can I obtain a copy?
7. I'm a senior citizen on a fixed income. Is there assistance available to help me with the maintenance of my home?
8. I'm disabled and need some accessibility improvements. Is there any assistance available for these types of alterations?
9. How can I apply for a Section 8 Voucher to rent within the City of Dublin?
10. I have some complaints and concerns regarding apartment management and/or a landlord discriminating against me. Who can I speak to about these issues?
11. Is there specific housing information on Dublin collected by the U.S. Census 2010?
12. Is there a service available that can assist with move-in costs or delinquent rent?
13. Does the City of Dublin have a down payment assistance program?

Human Resources

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1. Where do I get a typing certificate?
2. How do I find out what jobs are open with the City of Dublin?
3. How do I apply for a job with the City of Dublin?
4. If I submit a resume, do I still need to complete the City application?
5. Will my application be kept on file?
6. Where do I get a Department of Motor Vehicles printout?
7. Is there anything else I need to submit besides the City of Dublin application?
8. What are the typing certificate requirements?
9. Can I apply by sending my resume via e-mail?

Library

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1. What are the Library fees and fines and can I pay them on-line?
2. How do I apply for a Library card?
3. How long are the loan periods?
4. What are the Library fees and fines and can I pay them on-line?
5. How do I renew checked-out items?
6. How do I access e-books and e-audiobooks?
7. Can I download audiobooks to my iPod?
8. Does the Library have any private space/rooms available for public use?

Planning

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1. What are setbacks?
2. Do I need a permit to build an arbor or patio cover?
3. How tall can my fence be?
4. Do I need to obtain City approval for a room addition?
5. What is a zone reclassification and when do I need one?
6. What is a variance and when do I need one?
7. What is a use permit and when do I need one?
8. What is a flood zone?
9. I heard rumors about a big new condo development proposed for my neighborhood. How can I get more information?
10. What is an Environmental Impact Report (EIR)?
11. What is the General Plan? How is it used and what does it mean?
12. What is the City's expected population at build-out?
13. How does the City actually work to protect Dublin's heritage trees?
14. There is a heritage tree by my business that concerns me - what can I do to protect myself, my family, and my customers?
15. Do I need a permit to improve my property?

Police Services

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1. Why should I use 9-1-1?
2. When should I use 9-1-1?
3. How do I report a crime to the police department?
4. Can I make an anonymous report of a crime to the police?
5. How do I file a police report?
6. How do I get a copy of a police report?
7. How do I obtain a restraining order?
8. How do I file a complaint against a police officer?
9. What is the procedure for reporting Lost & Found items?
10. Do you have an inquiry about found or seized property? Have you had a bicycle reported as lost or stolen? Do you wish to arrange for the return of property or evidence?
11. When can I have my fingerprints taken?
12. How do I contest a parking violation?
13. Where do I send payment for a parking ticket?
14. Does a mechanical (fix-it) traffic citation need to be signed off?
15. How long can cars be parked on the streets without moving before they get towed away?
16. Can the police tow a vehicle from private property?
17. How do I report an abandoned vehicle in my neighborhood?
18. How do I pick up my vehicle if it has been towed by the City of Dublin?
19. How does the seat belt law affect me?
20. Is a driver's license required to operate a moped?
21. Is it legal to text or place/receive a phone call while driving?
22. What is the average response time to an emergency call from the time of dispatch?
23. How long will it take an officer to get to my house during a non-emergency situation, such as a report of a loud party?
24. How many police calls for service were received in 2008 and 2009?
25. Is there a citizen ride-a-long program?
26. How can my neighborhood start a Neighborhood Watch Program?
27. Who is responsible for policing the regional trails that are located in Dublin?
28. What is the phone number for Santa Rita Jail?
29. How can I find out if there is sex offender living in my neighborhood?
30. What crimes are reported in my neighborhood?

Public Works

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1. How do I report a street light that needs to be repaired?
2. Who should I contact to report a malfunctioning traffic signal?
3. Who do I contact to set-up water and sewer at my house or business?
4. What should I do if my sidewalk in front of my house is damaged?
5. Who is responsible for replacing damaged sidewalks?
6. Who do I contact regarding my concerns with traffic signal timing?
7. How do I request a new street light be installed on my street?
8. When is my street scheduled to be swept?
9. Who is responsible for trees located in the planter strip in front of my house?
10. Who should I contact if I notice that a sprinkler is broken in the median?
11. Do I need an encroachment permit?
12. How do I dispose of leaves during the fall leaf season?

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